Support Administrator

1 week ago

Birmingham B JR, United Kingdom Aspect Housing Ltd Full time

,Description - Office administrator

Ø Salary: £12.21

Ø Reporting directly to Support Services Manager

Ø Hours: Monday - Friday 9.00 am – 5:00 pm (1 Hour lunch break).

Qualifications/ Experience:

Excellent written and verbal communication

Excellent customer service

Interpersonal skills Intermediate IT skills

Organisational skills

Time management

Minimum 2 years admin / office experience.

The post-holder is required to have excellent secretarial and administrative skills to provide a professional, comprehensive, and confidential support service to senior management.

Strong organisational and communications skills are critical, as the post-holder will liaising between senior managers and other members of staff at all levels.

Proficient and confident when dealing with professionals.

DUTIES

Provide comprehensive secretarial and administrative assistance to a high standard of accuracy and timeliness in order to maximise effectiveness, productivity and outputs.

Deal with email, performance tracking spreadsheets and general admin duties such as in an effective and timely manner, using discretion when dealing with issues of a highly confidential or sensitive nature. Ensure that all correspondence and emails are logged and responded to in a timely manner.

To provide the Project Managers and staff with administrative support and reception service

To support tenants in dealing with queries and administrative tasks in relation to support needs.

To provide the support services Manager with administrative support in dealing with queries and administrative tasks in relation to support needs.

Work with the designated personnel to understand key aims and objectives of the business in order to provide full support and, where appropriate, assume personal responsibility for tasks that do not require senior management input.

Ensure the support manager is fully briefed for meetings, anticipating requirements and pro-actively organizing relevant paperwork, and when necessary, attend and minute meetings.

Complete projects to tight deadlines.

Forward planning workload

Undertake specific project management where appropriate.

To execute any other duties appropriate to the grade as directed by support manager.

To always work within Aspect's policies and procedures and undertake any other tasks consistent with the objectives of this post, and commensurate with the grade.

This job description is indicative of the range of current duties and responsibilities for the post, it is not comprehensive. It is inevitable that the duties will change to reflect organizational change, and it is essential, therefore that is regarded with a degree of flexibility, so that changing needs and circumstances can be met. All changes will be discussed with the post holder.

Job Types: Full-time, Permanent

Pay: £12.21 per hour

Benefits:

  • On-site parking

Ability to commute/relocate:

  • Birmingham B13 8JR: reliably commute or be willing to relocate with an employer-provided relocation package (required)

Experience:

  • Administrative: 2 years (preferred)

Work Location: In person

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