Retail Facilities Manager

2 weeks ago

London, Greater London, United Kingdom Hexagon Group Full time £25,000 - £65,000 per year

Job Description

My client, a leading real estate consultancy with an excellent reputation in the industry, has an exciting opportunity for a Retail Facilities Manager to oversee the day to day management of a retail portfolio within a vibrant mixed-use estate in Central London. This role offers the chance to work with an fantastic estate management team within a dynamic retail and leisure destination, ensuring that every element of the estate is maintained to the highest possible standard and that visitors enjoy a safe, welcoming, and engaging environment.

As Retail Facilities Manager, you will take responsibility for the smooth running of the estate's retail portfolio, working closely with retailers, service partners, and internal stakeholders to deliver exceptional standards of service and presentation. You will oversee planned and reactive maintenance, ensure full compliance with health and safety legislation, and support the company's ESG and sustainability objectives. A key part of the role will involve building strong, collaborative relationships with your client, and tenants, managing service charge budgets effectively.

The successful candidate will have a strong background in facilities or building management. This experience may come from either the commercial or retail sector, though ideally gained within a multi-tenanted environment. You will bring excellent operational knowledge, a solid understanding of building services, and a proactive approach to problem-solving. Strong communication and stakeholder management skills are essential, along with a genuine passion for delivering high-quality service and enhancing customer experience. An IOSH or NEBOSH qualification, or equivalent, would be an advantage.

This is a fantastic opportunity to join a forward-thinking property company that values collaboration, innovation, and professional growth. You will be part of a supportive and engaging working environment, where you'll be encouraged to further develop your career. The salary for this role ranges from £50,000 to £55,000 and comes with a generous benefits package.

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