Account Manager

About our business

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

When you join the JLA family, you'll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards

Role overview

Reporting to the operation and sales director, you will be responsible for increasing business by both Sales and Operational delivery of Project and installation works in the Fire industry.

Key tasks

• Responsible for delivering against clear set goals and targets
• Responsible for researching prospective accounts in targeted markets, pursuing leads, and following through to a successful agreement
• Managing large complex deals to multisite and larger organisations, whilst providing a consultative approach in dealing with client requirements
• Collaborating with the Director to plan and execute strategic account plans to protect and grow our revenue
• Dealing with senior group decision makers, procurement teams and tender processes
• Maintaining relationships with current clients and identify new prospects within the area you have been assigned
• Following the latest industry developments and staying up to date on corporate competitors
• To determine the pricing structure for the client, in line with JLA pricing strategy, obtaining senior level approval as required

Service Delivery

• Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and support the team where service is central to good performance.
• Work with the wider Team to ensure Projects are delivered on time in budget and fully compliant

Knowledge and Skills

• We are looking for you to have knowledge and experience in dealing with larger complex deals to multisite and larger organisations and have a consultative approach in dealing with client requirements.
• You will be a strong communicator capable of handling varied client types with ease.
• Understanding of Project management/delivery of via Direct labour and Supply Chain
• You will have the ability to manage yourself without supervision and provide clear strategy plans to the management team.

Experience

• Experience in solution / consultative sales and Delivery into; FM, Education, Healthcare, Hospitality and Leisure sectors is highly desirable.
• You will have experience in delivering contractual service solutions into a complex and multi decision maker marketplace. Negotiation and presentation skills are
• Possess a strong understanding of our products, our competition in the industry and positioning.

Personal qualities

• You will be highly driven with a real desire to achieve and earn.

Qualifications

• We will need you to have a full UK diving licence as the role involves UK travel.

Job Type: Full-time

Pay: Up to £30,000.00 per year

Work Location: On the road