Duty Manager

1 week ago

Beddgelert LL, United Kingdom Bosworth Leisure Ltd Full time

OVERVIEW

Bosworth Leisure Ltd operates the Prince Llewelyn Hotel & Tanronnen Inn, nestled in the stunning Snowdonia National Park in North Wales. Our family and dog-friendly venues offer a welcoming atmosphere and rooms, complemented by a bar and restaurant that provides an exceptional experience for our guests.

We are looking for a Duty Manager at Bosworth Leisure that has the following skills and Experience.

Overseeing Daily Operations – Manage the day-to-day operations of the business, ensuring smooth and efficient service delivery across all departments during shifts.

Staff Supervision Training & Support – Supervise and support staff, training of new & current staff ensuring they are performing to standards, resolving any issues, and maintaining a positive work environment.

Customer Service Management – Handle customer queries and complaints effectively, ensuring a high level of customer satisfaction and addressing any issues promptly.

Health & Safety Compliance – Ensure that Health, Safety, and hygiene standards are always adhered to, conducting regular checks and taking corrective actions as needed.

Reporting & Administrative Tasks – Maintain accurate records of daily operations, staff attendance, and incidents, providing reports to Business Coordinator as required.

Required Skills

Leadership & Team Management – Strong ability to lead and motivate a team, ensuring high performance, resolving conflicts, and fostering a positive and productive work environment.

Excellent Communication Skills – Clear and effective communication, both verbal and written, to interact with staff, customers, and senior management, ensuring smooth operations.

Problem-Solving & Decision-Making – Ability to make quick, informed decisions and resolve issues efficiently while maintaining a calm and professional demeaner

Customer Service Excellence – Strong focus on providing outstanding customer service, with the ability to handle complaints and always ensure customer satisfaction.

Health & Safety Knowledge – In-depth understanding of health and safety regulations, ensuring compliance and promoting a safe working environment for both staff and customers.

Full-time, Part-time, Permanent

Job Types: Full-time, Part-time, Permanent

Pay: From £13.00 per hour

Expected hours: 16 – 40 per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Private dental insurance
  • Private medical insurance

Licence/Certification:

  • Personal Licence (preferred)

Work Location: In person

  • Night Duty Housing Officer

    2 weeks ago

    Preston PR LL, United Kingdom CC Housing Management Ltd Full time £24,624 - £50,848 per year

    This role is Monday to Sunday 8.00pm to 8.00am. Based on 4 to 5 nights per week with the opportunity to cover absences and annual leave.About UsWe are Creating Change. CC Housing Management provide supported housing accommodation for people who are homeless or at risk of homelessness, who require intensive support in managing and maintaining a tenancy. Our...

  • Home Manager

    3 days ago

    Conwy LL, United Kingdom High Pastures Nursing Home Ltd Full time

    At High Pastures we are devoted to enhancing the lives of our residents every day through the provision of outstanding care. We now seek a full-time, permanent Home Manager.We are a 44-bedroom family-run nursing home situated in Deganwy and we pride ourselves on creating a home from home environment.Your main duties will include:· Managing work teams and...

  • Finance Manager

    1 week ago

    Bangor LL, United Kingdom Gaming Labs Full time

    Finance ManagerLocation: Bangor, North WalesWhile providing integrity to the casino and gambling industry for over 35 years, GLI has established an incomparable team of professionals. Join a global market leader in the gambling industry while leveraging your abilities to strategically support the accounting team that maintains full responsibility for the...

  • Project Manager

    2 days ago

    Wrexham LL, United Kingdom Betsi Cadwaladr University Health Board Full time

    In support of the development of clinical services the Betsi Cadwaladr Health Board (BCUHB) have established an extensive capital programme amounting to £10 to £20million a year, split between All-Wales and discretionary capital, for the development of a range of new and refurbished facilities.We are now seeking to strengthen our in-house construction...

  • Shift Manager

    2 days ago

    Wrexham LL DY, United Kingdom Betsi Cadwaladr University Health Board Full time

    Helpline Services provide several different helplines that cover the whole of Wales, all of which fall under the heading of supporting people with mental health problems, issues with drugs and alcohol, dementia, and acting as a referral and point of contact for two other services.Helpline Shift Managers provide first line supervision and training to helpline...

  • Operational Housing Manager

    2 weeks ago

    Wrexham LL, United Kingdom CRA GROUP RECRUITMENT AND PAYROLL LTD Full time £80,000 - £100,000 per year

    6 months contract with a Local AuthorityJob Summary:The Operational Manager (Housing) will be responsible for overseeing a wide range of services within the Property Services portfolio.This includes leading the day-to-day operations of Housing Repairs, the DLO repairs service, and servicing/cyclical maintenance programmes.The post holder will focus on...

  • Gym and Spa Leisure Manager

    4 days ago

    Meliden LL, United Kingdom Lyons Holiday Parks Full time

    Job SummaryWe are seeking a dynamic and experienced Gym and Spa Leisure Manager to lead our onsite leisure operations. The ideal candidate will be responsible for overseeing daily activities, managing staff, and ensuring an exceptional experience for our members and guests. This role requires strong leadership, organisational skills, and the ability to...

  • HR Operations Manager

    2 weeks ago

    Nettleham LN LL, United Kingdom ADHD 360 Full time

    Job Summary:To lead and direct the HR team to ensure the effective delivery of recruitment and transactional HR services, whilst adhering to policies and regulatory framework, identifying improvements and suggestions for improving HR management.Responsible for the day-to-day transactional HR and recruitment activity across two sites, Lincoln and Sheffield,...

  • Maintenance Manager

    2 weeks ago

    Llandudno LL AP, United Kingdom The Imperial Hotel Full time

    OverviewAn exciting opportunity has arisen at The Imperial Hotel. We are looking for an experienced and proactive Maintenance Manager to oversee the maintenance operations within our organisation. The successful candidate will be responsible for ensuring the optimal performance, safety, and reliability of all equipment and facilities. The Maintenance Manager...

  • Dental Practice Manager

    2 weeks ago

    Bangor LL EE, United Kingdom Liverpool Smile Studio Ltd Full time £32,000 - £35,000 per year

    Job Summary:We are seeking a dedicated Dental Practice Manager to oversee the daily operations of our dental practice. The ideal candidate will possess strong leadership skills and a comprehensive understanding of practice management, ensuring that our team delivers exceptional patient care while maintaining efficient and effective practice operations....