Restaurant Front of House Supervisor

1 week ago

York YO DD, United Kingdom Enoteca by Luva Full time £28,000 - £42,000 per year

Overview

We are seeking a dedicated and experienced Front of House Supervisor to join our dynamic team. This role is pivotal in ensuring the smooth operation of our front-of-house services, providing exceptional hospitality to our guests while leading a team of staff. The ideal candidate will possess a strong background in restaurant or hospitality environments, with a passion for delivering outstanding customer service.

Duties

  • Oversee daily front-of-house operations, ensuring high standards of service and cleanliness are maintained.
  • Supervise and train staff in drink preparation, serving techniques, and customer interaction.
  • Manage team schedules and delegate tasks effectively to ensure efficient workflow.
  • Ensure compliance with food safety regulations and maintain high standards of food production.
  • Handle customer inquiries and resolve any issues promptly to enhance guest satisfaction.
  • Collaborate with kitchen staff to ensure timely service and quality control of food items.
  • Maintain inventory levels and assist with ordering supplies as necessary.

Skills

  • Proven supervising experience within a restaurant or hospitality setting.
  • Strong leadership abilities with excellent team management skills.
  • Knowledge of food safety regulations and best practices in food production.
  • Experience in serving customers with a focus on hospitality excellence.
  • Previous bartending and barista experience is advantageous.
  • Ability to work well under pressure while maintaining a positive attitude.

Benefits

  • All staff members who meet the necessary thresholds are auto-enrolled in our pension scheme
  • A free staff meal is provided on all shifts exceeding 4 hours
  • 50% discount for you and a guest across all our affiliated businesses
  • An average of £2.80-£3.50 an hour in tips on top of wages

Join us as we strive to create memorable experiences for our guests through exceptional service and teamwork

Job Type: Full-time

Pay: £13.00 per hour

Benefits:

  • Company pension
  • Employee discount

Application question(s):

  • Are you currently located in York?
  • What is your availability over the Christmas period?

Licence/Certification:

  • Food Hygiene Certificate (preferred)

Work Location: In person

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