Senior Invoice Assistant

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world's original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world's leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the Role:

A role within the Invoice/Premium and Claims Processing team which is responsible for maintaining and resolving any issues that arise from the invoicing, premium and claims process as well as reconciling differences. Management of specific clients from start to end of the Finance Operations process.

Key Responsibilities:

• Management and oversight of the deliverables of the invoice processing assistant team, team of 2 managing processing of third party premium and claims for the Underwriting entities, this is where we receive data from an intermediary and record the sales into our ledgers.
• Involvement in the onboarding process for new partners or renewing business, managing the deliverables required to support the receivables function i.e. including but not limited to, set up of customer accounts, setting up new templates to allow premium and claims BDX to be processed, ensuring all reporting characteristics (reference data) required to process premium and claims are understood by the invoice processing team
• Work with the Finance Reporting teams to ensure all premium and claims records reported in the accounting platform (SAP) are complete and accurate, including maintaining a tracker to support accruals processing in the Reporting team at month end
• Take ownership for debtor management, ensuring all premium and commission records are posted accurately and cash is received/ settled (in respect of commission) within credit terms and any reconciling issues with the partners are identified and resolved in a timely manner. Review and where necessary restate the aging of balances so the accounting ledgers correctly reflect the aged position
• Update and maintain balance sheet reconciliations for all GL codes managed by the invoicing team, ensuring all reconciling items are identified, action to resolve is understood and all issues are resolved in a timely manner
• Provide support during all audits, internal or external, providing supports relating to manually processed premium and claims BDX.
• Review processes within the invoice processing team and propose improvements for implementation through to the Invoice and Reconciliation Supervisor
• Support the Senior Reconciliation Assistant and act as cover point for absences, this would include supporting bank reconciliations and cash reconciliations for premium sold directly by Collinson
• Support UAT for the Insurance data Lake (IDL) and the accounting platform as and when required
• Support the Invoice and Reconciliations Supervisor in any matters arising
• Support and provide cover for the other members of the team when required

Knowledge, Skills & Experience Required:

Essential

• Part qualified accountancy qualification (ACCA, CIMA, etc)
• An advanced understanding of MS Excel, other office applications a bonus
• Sales Ledger/Accounts Receivable processing experience
• Experience of deadline driven environments
• Minimum of 5 GCSE/O level qualifications with English and Mathematics as two of the five.

Desirable

• Experience of multi-currency environments
• Knowledge & experience of the Finance reporting system SAP
• Previous experience of a high volume data input environment
• Experience of dealing with stakeholders where their first language may not be English
• Holding or studying for accountancy qualifications

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at