isu operative level 0

About the role

Balfour Beatty currently have any opportunity for an Incident Support Unit (ISU) Operative Level 0, to work on the M25, one of the busiest sections of road in the UK and one of the most important

As part of the Connect Plus Services business based in Leatherhead, you will be responsible for assisting in the efficient service delivery of the M25 DBFO Network by undertaking a wide range of incident response, hazard clearance, network maintenance and much more.

Working Arrangements ISU Operative (shift work, need for travel etc)

• Expected to work on a 4-on, 4-off shift pattern, that rotating equally between 4 day shifts and 4 night shifts.
• Shift start times vary according to the scheduled roster as follows: Day shifts are from 06:00 to 18:00 and 07:00 to 19:00. Night shifts are from 18:00 to 06:00 and 19:00 to 07:00, each including two 30-minute breaks.
• Reasonable level of travel around M25 network and between depots
• Travel to meetings, training and works sites outside normal operational area
• Expected to participate in out of hours call out rotas e.g. Winter Maintenance.

What you'll be doing

• Undertake activities, as instructed, with capabilities to ensure that your area of

responsibility is maintained. This will include but not exclusive to:

o cyclical maintenance

o graffiti removal

o carriageway repairs,

o soft estate maintenance (e.g. grassland maintenance)

o litter picking,

o sign maintenance,

o cleansing

o safety fence repairs

o boundary fence repairs

o Any other duties allocated by Line Managers.
- Implement Traffic Management in line with CPS policies, method statements, risk assessments and industry standards.
- Good written and verbal communication.
- Undertake routine vehicle checks and maintain accurate and up to date driving records in line with legislation in accordance with CPS procedures and legislation.
- Taking due care of any CPS property including but not limited to tablets, vehicles and radios.
- Raise awareness of issues which may affect the safe operation of the network and report these as observed.
- Responsible for checking your equipment & tools for relevant tasks. Reporting faults or defects.
- Participate in Winter Service rota as required.
- Attend training courses as required & maintain qualifications / competencies.
- Live the CPS Values.
- Ensure a relentless focus on Zero Harm.
- Support the delivery of CPSUK's Sustainability activities,

Who we're looking for

Qualifications (Essential):

• UK Driving Licence
• CSCS Operative Card

Qualifications (Desirable / Achievable within 6months):

• Strimmer / Hedge Trimmer
• Banksman / Manual Handling
• NHSS12A/B 1 Day qualification – TTMBC
• 12AB Impact Protection Vehicle Courses (IPV)
• 12AB For Static Temporary Traffic Management on High-Speed Roads and All Purpose Trunk Road (APTR) network
• ROLO Sector Scheme 18
• Emergency First Aid – 1 day
• Plant/small tools training.
• Disk cutter / Abrasive wheel.
• Gate Person
• PPI.

Essential Criteria:

• Successfully pass the Security check as part of recruitment process.
• Successfully pass the annual driving license check.
• Successfully pass pre-employment Drug & Alcohol test and further test upon request.
• Successfully pass the Company's health screening programme.

Why work for us

Day in, day out, our teams deliver some of the UK's most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn't rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package that's right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit:

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:

Job Reference: BBUK16549