Client Services Administrator

2 days ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom BMC Recruitment Group Full time £31,000 - £40,000 per year

BMC Recruitment Group are currently recruiting for a Client/Customer Service Administrator to join our client who are an award-winning group of financial services and technology companies based in Newburn, Newcastle Upon Tyne.

Key Benefits they offer:

  • Salary remuneration of £31,790
    inclusive of a bonus.
  • Full-time permanent position
  • Working Hours -
    Monday to Friday 8:30am - 5:30pm
    (1hr Lunch)
  • Hybrid Working
    following training - Typically 2 days from home - 3 days office based
  • Free on-site parking
  • 33 days annual leave, including bank holidays
    (increases with length of service)
  • Company pension contribution (increases with length of service)
  • Financial Services
    Academy
    – Allowing employees to develop their career within the wealth management sector
  • Company/team events throughout the year

Your Duties & Responsibilities include:

  • Processing client and adviser requests within SLA including payments out, internal transfers and investment strategies.
  • Answering emails, secure messages and post/letters from both advisers and end clients within the SLA
  • Understanding system task failures and manually processing these
  • Answering incoming and making outgoing calls to build relationships with advisers and clients
  • Dealing with queries and helping to resolve escalation cases generated within the team

You will need:

  • Strong
    Communication
    skills.
  • Strong
    problem-solving
    and
    decision-making
    skills.
  • Strong organisational and
    time management
    skills.
  • The ability to
    build
    positive relationships
    with team members, clients, and other stakeholders.
  • Knowledge of MS Office products, such as Excel and Word

  • Administrator, Asset Services

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom RBC Full time £10,000 - £120,000 per year

    Job DescriptionWhat is the opportunity?We have an exciting 12 month fixed term contract opportunity for an Administrator, Asset Services to join the team in our Newcastle office. You will be responsible for performing core operational and administrative tasks accurately and efficiently, supporting daily team activities, and mitigating operational risk while...

  • Senior Analyst, Client Services

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom RBC Full time £40,000 - £60,000 per year

    Job DescriptionWhat is the opportunity?Client Services Support plays a crucial role in meeting Wealth Management Europe (WME) core strategic objectives ensuring the end-to-end delivery of unrivalled client experience and best in class delivery of multiple solutions. Client Services Support drives the efficiency and consistency of standards and controls for...

  • Digital Services Administrator

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom UK National Audit Office Full time £28,962 - £34,650 per year

    Job DescriptionDigital Services AdministratorContract type: Permanent, Part Time (4 days per week)Location: Newcastle with 4 days a week required in the office.Salary: £25,747 – £30,786 per annum (pro-rata to FTE £28,962 – £34,650), 32 hours per week, 4 daysSalary will be paid pro-rata to the full-time equivalent, depending on experience and point on...

  • Digital Services Administrator

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom National Audit Office Full time £25,747 - £34,650 per year

    Minimum salaryMaximum salaryLocationNewcastleClose date26/11/2025Job descriptionDigital Services AdministratorContract type: Permanent, Part Time (4 days per week)Location: Newcastle with 4 days a week required in the office.Salary: £25,747 – £30,786 per annum (pro-rata to FTE £28,962 – £34,650), 32 hours per week, 4 daysSalary will be paid pro-rata...

  • Administration Assistant

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Weightmans Full time £18,000 - £25,000 per year

    Our Real Estate team provides a complete range of legal and advisory services on all aspects of commercial property to an excellent and diverse client base. This role is an opportunity to join an innovative and high performing, busy team. Our focus is on delivering a first class client service. Our clients range from major retailers, leisure operators,...

  • Administrative Specialist

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bruin Full time £25,000 - £35,000 per year

    Administrator, Financial Services – Contract Opportunity- 12mthNewcastle upon Tyne (Hybrid – 4 days office, 1 day remote once trained)We're looking for a detail-oriented and proactive Administrator to join our financial services client in Newcastle. The role offers the chance to work as part of a collaborative, high-performing team supporting a key...

  • Private Client Solicitor

    2 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Simpson Judge Full time £40,000 - £80,000 per year

    Job Title:Private Client SolicitorLocation:Newcastle (Hybrid Working)Firm:Legal 500 Ranked Law FirmSalary:Competitive, dependent on experienceContract:Full-time, PermanentAbout the FirmOur client is a highly respected Legal 500 firm with a strong presence across the North East. Renowned for delivering exceptional client care and high-quality legal advice,...

  • Professional Services Administrator

    1 week ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sapphire Full time £30,000 - £50,000 per year

    Professional Services Administrator WantedAre you ready to make an impact and grow your career?Sapphire's Consultancy team is looking for a bright, confident individual who thrives in a fast-paced environment and loves to get things done.What you'll do: Support our Security Assurance team and coordinate exciting projects Manage jobs and keep everything...

  • Client Accountant, Funds

    4 days ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom IQ-EQ Full time £45,000 - £55,000 per year

    Company Description ABOUT IQ-EQ We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We...

  • Client Accountant, Funds

    2 weeks ago

    Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom IQ-EQ Full time £45,000 - £55,000 per year

    Company DescriptionABOUT IQ-EQWe're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work...