Senior Sales Ops Program Manager

What You'll Do

We are looking for a Senior Sales Ops Program Manager to support our fast-growing EMEA region. In this highly visible role, you will provide data-driven insights and help build/refine operational processes to support our Sales leaders to achieve key goals and develop new business strategies. You will focus on solving important operational issues and gain insight into strategic decision-making establishing relationships across several teams.

You will report into the EMEA Revenue Operations Director and will work with our International Sales teams in EMEA, LATAM and APAC and our teams in the US.

What Your Responsibilities Will Be

• You will be responsible for the monitoring and analysis of sales performance insights: dashboards, revenue forecasting, pipeline analysis, segmentation and account assignments, Business reviews, win rates, etc.
• You will support on design and execution work during Annual Planning activities
• You will experiment with the latest AI solutions to improve sales processes, improve operational efficiency, and scale best practices across teams.
• Be the main contact and subject matter expert for the International Sales organization on all matters related to sales processes and tools.
• Improve the Salesforce CRM by creating a more efficient system through enhancements.
• You will bridge the gap between the technical teams and the business.
• You will assist in the continuous improvement of different Sales practices: Rules of Engagement, target setting, territory allocation.
• Identify, design and execute sales process improvement based on data observations (pipeline management, forecasting, planning…) to achieve business growth goals
• Collaborate with stakeholders across International on driving process efficiency by implementing structured methodology to increase insights, productivity & revenue growth

What You'll Need To Be Successful

• You will have experience in an analysing sales process and suggesting/implementing solutions.
• 5+ years experience in a Sales / Revenue Operations roles in a high-growth SaaS business.
• You will have experience in working with Senior stakeholders to understand their painpoints, be solution oriented and deliver improvements
• You have experience working with CRM systems (preferably Salesforce) and the sales tool stack that helps increase productivity.
• Proficient in Google Docs, Excel, , dashboards and reporting
• The ability to determine trends through data and propose solutions
• YExperience with Tableau (or another BI tool), connecting to multiple data sources to create reports and dashboards
• Collaboration skills working with multiple departments and individuals to reach common solutions that serve revenue growth

Avalara is an AI-first Company

AI is embedded in our workflows, decision-making, and products. Success here requires embracing AI as an essential capability.

• You'll bring experience using AI and AI-related technologies, ready to thrive here.
• You'll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.
• You'll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

How We'll Take Care Of You

Total Rewards

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.

Health & Wellness

Benefits vary by location but generally include private medical, life, and disability insurance.

Inclusive culture and diversity

Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.

What You Need To Know About Avalara
We're defining the relationship between tax and tech.

We've already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we're not slowing down until we've achieved our mission - to be part of every transaction in the world.

We're bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we've designed, that empowers our people to win. We've been different from day one. Join us, and your career will be too.

We're An Equal Opportunity Employer
Supporting diversity and inclusion is a cornerstone of our company — we don't want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.