Ecommerce Analyst

2 days ago

London Area, United Kingdom Komerz Full time

Job Title: Ecommerce Analyst

Location:
London

Salary:
Competitive, based on experience

Reporting To:
Head of Ecommerce / GM Ecommerce

About Komerz

Komerz is building the world's first global omni-channel platform for consumer brands, combining deep domain expertise, AI-driven insights, and operational excellence across e-commerce, wholesale, and retail. With over £50M GMV handled and mandates with iconic CPG and D2C brands like Unilever, Pepsico, Diageo, Pernod and categories of health, personal care, household, electronics, we're redefining what global brand distribution and consumer experience looks like.

Role Overview

We are seeking a
detail-oriented, emotionally intelligent, and data-savvy Ecommerce Analyst
with strong numeracy and a passion for consumer behaviour. In this role, you'll support the performance of ecommerce operations, drive actionable insights across platforms like Amazon and Shopify, and contribute to cross-functional projects spanning logistics, UX, and commercial planning.

You will work within a fast-paced environment, contributing to decision-making across product performance, pricing strategies, campaign effectiveness, inventory optimisation, and customer experience.

Key Responsibilities

  • Analyse sales, conversion rates, and channel performance across
    Amazon Seller Central, Vendor Central
    , and
    Shopify
    platforms
  • Translate raw data into actionable insights using
    MS Excel
    , dashboards, and ecommerce analytics tools
  • Monitor, report, and optimise campaign, product, and pricing performance across all digital sales channels
  • Work closely with the logistics and inventory team to assess product availability, delivery timelines, and stock health
  • Collaborate with marketing, logistics, and UX to identify areas for improved shopper journey and on-site optimisation
  • Participate in and support
    project management efforts
    across ecommerce initiatives using tools like Trello, Asana, or ClickUp
  • Benchmark and analyse competitor behaviour across ecommerce platforms
  • Support forecasting, margin analysis, and pricing strategy for both D2C and B2B ecommerce operations

Requirements

  • 3+ years of experience
    in ecommerce or digital retail.
  • Strong
    numeracy
    and intermediate-to-advanced skills in
    Microsoft Excel
    (pivot tables, lookups, formulas, etc.)
  • Minimum
    2 year hands-on experience
    with
    Amazon Seller Central or Vendor Central
  • Functional experience with
    Shopify
    and a working understanding of
    online consumer behaviour
  • Exposure to project management tools (like Trello, Jira, Asana)
  • Excellent interpersonal, written, and verbal communication skills
  • Strong
    emotional intelligence
    – collaborative, open, kind, and perceptive in a fast-moving team
  • Must be UK based, commutable to central London with right to work in UK.

Nice to Haves

  • Experience analysing or improving
    user experience (UX)
    or
    shopper journeys
  • Exposure to other marketplaces (e.g., eBay, Temu, Tik Tok)
  • Familiarity with ecommerce
    logistics, fulfilment
    , or
    supply chain planning

Why Join Us

  • Join a company scaling globally with cutting-edge ecommerce and fulfilment strategies
  • Work with some of the most iconic global brands across multiple product categories
  • Be part of a collaborative and high-performance culture
  • Huge opportunities to learn and expand into performance marketing, growth, or category management
  • Exposure to omni-channel distribution strategies, including ecommerce, retail, and wholesale

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