Service Coordinator

4 days ago

Tiverton EX SS, United Kingdom Expert Access Solutions Full time £27,000 - £28,500 per year

Be the Engine Behind Our Operations

Expert Access Solutions is a fast-paced service business, and we're looking for a highly organised, practical thinker to join our Coordination team in Tiverton. If you thrive in a busy environment, enjoy solving challenges, and take pride in keeping operations running smoothly, this role is for you.

Salary: £27,000 – £28,500 per annum

Bonus: Quarterly performance bonus

Contract: Permanent

Hours: 40 per week | Monday–Friday, 8am–5pm (1-hour lunch)

Location: Tiverton (Full-time office-based during training, typically 6 months, then hybrid: 3 days office / 2 days home)

What You'll Do

As a Coordinator, you'll be the vital link between our Service Engineers, customers, and internal teams. Your mission? Maximise efficiency and ensure smooth operations throughout the day. You'll plan and prioritise schedules, manage resources, and make sure every job runs seamlessly. You'll also keep customers informed and ensure they receive the exceptional service we're known for.

What We're Looking For

  • Organised and decisive – You can juggle priorities and keep everything on track.
  • Resilient and resourceful – Calm under pressure, quick to find solutions.
  • Strong communicator – Confident with engineers, customers, and colleagues.
  • Tech-savvy – Comfortable with CRM systems, Excel, and Outlook.
  • Previous experience in a fast-paced technical service environment is desirable – You've worked in roles where priorities shift quickly, deadlines are tight, and multitasking is essential. You understand the challenges of coordinating technical teams and can adapt to changes on the fly while maintaining accuracy and efficiency.

What's In It For You

  • Competitive salary: £27,000–£28,500 (DOE)
  • Quarterly bonus scheme
  • 25 days annual leave + bank holidays
  • Salary sacrifice pension (you pay 3%, we pay 6%)
  • Enhanced family-friendly policies
  • Life assurance (2x salary)
  • Private Medical Insurance & Medical Cash Plan
  • Digital GP and online wellbeing services

Ready to make an impact? Send your CV to and join a team where your organisational skills keep everything moving.

Job Types: Full-time, Permanent

Pay: From £27,000.00 per year

Benefits:

  • Company pension
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Private medical insurance
  • Referral programme
  • Sick pay

Work authorisation:

  • United Kingdom (required)

Work Location: Hybrid remote in Tiverton EX16 6SS

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