Field Services Engineer

Our client is seeking an Electrically Biased Field Service Engineer to join their growing UK field service team. This is a customer-facing, field-based role supporting clients across the Manchester and surrounding North West region.

The ideal candidate will have strong electrical and mechanical skills, experience working on CNC machine tools or comparable industrial equipment, and the ability to work independently with professionalism and have great attention to detail.

This position offers door-to-door pay, extensive overtime opportunities, ongoing training, and long-term progression within a respected engineering organisation.

Key Responsibilities

Service & Maintenance

• Carry out planned preventative maintenance (PPM) and servicing of CNC machine tools.
• Perform diagnostic work on electrical, mechanical, hydraulic, and pneumatic systems.
• Execute machine tool repairs on-site, ensuring minimal downtime for customers.
• Conduct full machine installations, commissioning, and removals.

Technical Support

• Troubleshoot issues using schematics, technical manuals, electrical diagrams, fault-finding equipment, PLC interfaces, and diagnostic tools.
• Provide high-quality technical support to customers, both remotely and on-site.
• Prepare accurate service reports, job sheets, and parts usage documentation.

Customer Engagement

• Represent the company professionally on customer sites at all times.
• Communicate clearly with clients regarding work completed, repair findings, and future recommendations.
• Maintain strong working relationships with end users, supervisors, and site managers.

Compliance & Safety

• Work safely according to company and client procedures.
• Ensure correct use of tools, PPE, and testing equipment.
• Promote the company, its suppliers, and its manufacturers at all times.

Skills & Experience Required

Essential

• Proven experience as a Field Service Engineer or Service Technician.
• Strong electrical bias — ideally with fault-finding experience on industrial equipment.
• Background in servicing CNC machines, machine tools, precision engineering machinery, or similar technical equipment.
• Strong troubleshooting skills across electrical, mechanical, and hydraulic systems.
• Ability to interpret schematics, wiring diagrams, manuals, and OEM documentation.
• Excellent customer service and communication skills.
• Comfortable working independently and travelling regularly to customer sites.
• Full UK driving licence.

Desirable

• Experience working with CNC machine brands such as Correa, CMZ, GER, Meco, Geminis, or Honor Seiki.
• Knowledge of PLCs, servo motors, drives, controllers, and industrial automation systems.
• Experience with machine installations, relocations, and commissioning.
• Formal qualifications in Electrical, Mechanical, or Mechatronic Engineering.

Hours, Pay & Overtime

• Location
  : Manchester & Surrounding Areas (1.5-hour radius)
• Employment Type:
  Full-Time, Permanent, 38 hours per week
• Salary:
  £35,000 - £40,000 + overtime + benefits
• Monday – Thursday:
  08:00–17:00 |
  Friday:
  08:00–12:00 | (30 min unpaid lunch)
• Door-to-door payment
  for all travel
• Overtime:
  Mon–Fri outside normal hours:
  1.33x
  | Saturday:
  1.5x
  | Sunday:
  2x

Benefits

• Company Vehicle:
  Ford Transit Van (personal use optional – P11D applies)
• Private Healthcare:
  Free after 6 months (option to add family members)
• Pension:
  5% employee / 8% employer
• Bonus Scheme:
  Company performance related
• Holidays:
  25 days annual leave + bank holidays
• Tools & Equipment:
  Company laptop and mobile phone
• Expenses:
  Covered against bona fide receipts; hotel/fuel cards provided
• Training:
  Comprehensive in-house and manufacturer training

Attributes We Look For

• Professional, reliable, and customer-focused
• Strong safety awareness
• Excellent technical aptitude
• Willingness to travel and work flexible hours when required
• Ability to work unsupervised and manage own workload