IT Operations Lead

2 weeks ago

London, Greater London, United Kingdom Liberis Full time £60,000 - £100,000 per year
Liberis is on a mission to supercharge the power of small businesses all over the  world - delivering the financial products they need to grow through a network of  global partners.

Before all else, Liberis is a technology company, connecting finance with small  businesses.

Up to now we have funded almost 50,000 small businesses with over $3bn -  but we believe there is much more to be done.
 
Some key info for you:
We were founded in the UK in 2007
We are a diverse team made up of over 260 talented people, from more than 27 nationalities
We have 6 offices spread across the globe: London, Nottingham, Mumbai, Atlanta, Munich & Stockholm
We have just been named as one of FinTech's Finest 50 – by Welcome to the Jungle
We have provided over $3bn of funding to small businesses so far

The role
Joining our IT team as the IT Operations Lead, you will play a crucial role in ensuring operational excellence across our global offices. You will manage a small team of IT support technicians and take ownership of onboarding, moves, and off boarding processes, as well as maintaining accurate IT inventory and stock levels. Your expertise in Microsoft 365, network management (particularly with Ubiquiti), and basic scripting will be key to supporting and improving our IT infrastructure.
 
As the IT Operations Lead, you will collaborate closely with other teams to identify opportunities for automation and process improvements, driving efficiency and enhancing the overall IT experience at Liberis. You will also have the chance to mentor and develop junior team members, helping to build a strong, responsive IT function that supports our scaling, multi-product FinTech business. This role offers the autonomy to make meaningful changes and contribute to the ongoing growth and success of Liberis.
 
The interview process:

  2. Screening call with Chess (Internal Recruiter)
  3. Video interview with the Hiring Manager
  4. Face-to-face interview task with the team
 
What We Think You'll Need
  • Proven experience as a senior IT professional with strong operational expertise.
  • Demonstrable experience managing and leading a small IT support team.
  • Expertise in Microsoft 365 administration, including Entra, Intune, Exchange, and SharePoint.
  • Experience of administering SaaS platforms including FreshService, Slack, Notion, Gong & Zendesk.
  • Solid knowledge of network management, preferably with Ubiquiti systems.
  • Strong stakeholder management skills to build effective relationships across teams.
  • Experience managing IT inventory and ensuring operational excellence in onboarding, moves, and offboarding processes.
  • Ability to identify opportunities for automation and process improvements.
  • Scripting ability in PowerShell or Python to troubleshoot and maintain automation scripts

 
Next steps If this opportunity feels like the right fit for your next career move, we'd love to hear from you
Even if you don't meet every requirement, don't hesitate to apply or reach out to Chess (Internal Recruiter) on 

Our hybrid approach
Working together in person helps us move faster, collaborate better, and build a great Liberis culture. Our hybrid working policy requires team members to be in the office at least 3 days a week, but ideally 4 days. At Liberis, we embrace flexibility as a core part of our culture, while also valuing the importance of the time our teams spend together in the office.

#LI-FC1

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