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Head of Proposition

3 weeks ago

Luton, Luton, United Kingdom easyJet Full time £80,000 - £120,000 per year

We are easyJet- a FTSE 100 listed, £multi-billion low cost airline that serves tens of millions of customers every single year. If you're reading this, you have probably already been an easyJet customer and you'll know that there is no more iconic (or Orange) travel brand in Europe.

We fly more than 1,000 routes, connecting 35 countries across Europe and employ more than 18,000 colleagues. We're on a mission to make low-cost travel easy and whatever your role here, you'll connect millions of people to what they love using Europe's best airline network, great value fares and friendly service.

We are focused on staying agile, to keep delivering strong customer value and commercial growth in our highly competitive industry. Our people are energised, positive, inclusive, united by purpose, ready to meet problems head on and they have your back. We're here to win together. We call that our 'Orange Spirit'. It's what makes our teams fun to be a part of and what brings us together.

Your Mission
As Head of Proposition, you'll shape the future of easyJet's customer proposition, driving growth, innovation and value across our £2bn+ commercial portfolio. Reporting into the Commercial Proposition & Inflight Retail Director, you'll lead a talented team to build and deliver products, partnerships and experiences that make travel better for our customers and drive real commercial impact.

  • Strategic Development: Define and deliver a forward thinking proposition strategy that supports easyJet's commercial goals. Build a roadmap of high value growth opportunities that drive both profit and customer benefit.
  • Product Optimisation: Partner with digital, trading and marketing teams to enhance existing ancillary products and create new ones that balance short term gains with long-term customer value.
  • Partnership Management: Lead and evolve easyJet's commercial partnerships, ensuring strong collaboration, performance tracking and continuous improvement.
  • Post-Book Monetisation: Maximise the value of the customer journey through post-booking products and partnerships across categories such as car rental, insurance and more.
  • Cross-Functional Leadership: Collaborate with trading, eCommerce, legal, finance, data and marketing teams to deliver a seamless customer proposition.
  • Regulatory Response: Oversee product and ancillary development in line with evolving regulation, ensuring easyJet remains compliant while maintaining commercial agility.
  • Team Leadership: Inspire, develop and empower a team of Proposition and Partnership Managers- setting clear goals, encouraging innovation and celebrating success.

What You'll Bring To The Team

  • Proven leadership experience, managing and motivating high performing commercial teams.
  • Strong commercial acumen, with a track record of profitable growth and project delivery through smart execution
  • A data-driven mindset, confident using insight and analytics to identify opportunities, shape strategy and measure success.
  • Strategic thinker with a creative flair for innovation and product development.
  • Ability to influence and engage at all levels, driving alignment and energy across diverse stakeholders.
  • Passion for the customer, ensuring every innovation enhances experience as well as performance.
  • Resilience, adaptability and a collaborative approach- true hallmarks of our Orange Spirit.

What You'll Get In Return

  • Competitive base salary
  • Up to 30% performance bonus
  • 25 days annual leave plus bank holidays
  • BAYE, SAYE & Performance Share Schemes
  • 7% pension contribution
  • Private Healthcare
  • Life assurance
  • Hybrid working model
  • Generous staff travel benefits
  • Access to world class learning and development resources

Location & Hours of Work:

This full-time, permanent role will be based in Luton with hybrid working (40 hours per week) and occasional travel.

We welcome applications from people from all backgrounds as part of our ongoing commitment to having a team that truly represents the customers that we serve . You may feel that that you don't meet every single requirement for this role, but we'd still encourage you to submit an application if

you feel you meet enough criteria to be considered. And if you need any adjustments or support during the recruitment process please let us know and we'll work with you to find a solution.

Business Area
Commercial

Primary Location
United Kingdom-London-London Luton Airport

Organisation
Commercial

Schedule
Full-time

Unposting Date
22/10/2025, 11:59:00 PM