Sales Assistant

ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.

We are currently seeking an enthusiastic and reliable individual to join our company as a Sales Assistant at one of our Intimissimi stores located in London.

Role Overview: As a strong communicator who enjoys working with the public, the Sales Assistant is responsible for delivering excellent customer service, meeting sales targets, and contributing to a positive team environment.

Key Functions and Responsibilities:

• Deliver excellent customer service to all customers
• Establish relationships with customers
• Introduce add-ons, promotions, and upcoming events to enhance the customer experience
• Assist customers in fitting rooms, providing measuring and fitting services when requested
• Prioritize customer needs while performing any task within the store
• Operate cash registers with accuracy, ensuring a professional service and clear explanation of offers and discounts
• Report any transaction discrepancies to the Store Manager
• Adhere to cash handling rules and regulations
• Maintain the cleanliness of the store in compliance with Health & Safety regulations.
• Ensure merchandise is displayed correctly according to company guidelines
• Stay vigilant about store security and report any suspicious behaviour to the appropriate personnel
• Assist in any area of the store as requested by the Store Manager, including stock room duties
• Perform additional duties as needed to support the smooth running of the business

Profile:

• Passion for Fashion: A deep enthusiasm for the fashion industry.
• Brand Enthusiasm: Demonstrates excitement for Calzedonia brands, products, and quality.
• Sales & Customer Service Experience: Proven experience in sales and customer service environments.
• Approachable: Comfortable and confident in engaging with a diverse range of customers.
• Adaptable & Confident Seller: Willing to take on new challenges and adapt to different selling situations.
• Professional Image: Consistently presents a polished and professional appearance.
• Interpersonal & Time Management Skills: Excellent communication and time management abilities.

What do we offer:

• Monthly Bonus: Earn a monthly bonus based on store performance.
• Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
• Uniform Allowance: Receive a uniform allowance per brand.
• Holidays - depending on the contracted hours
• Extensive Training: Comprehensive training on product knowledge and customer service.
• Referral Scheme: Benefit from our employee referral program.
• Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.

Join the ONIVERSE UK family now

Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.

If you're looking for a career that's dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.

Apply now and don't miss the chance to join us

Job Types: Full-time, Permanent

Pay: £12.40 per hour

Benefits:

• Referral programme

Application question(s):

• Are you able to start right away?
• This is a permanent full-time (40 hours per week) position. Are you available to work any day of the week, including weekends and bank holidays, with full flexibility all year round?

Work authorisation:

• United Kingdom (required)

Work Location: In person