Part time Concierge/Administrator

2 days ago

Exhall CV DA, United Kingdom WCS Care Full time £20,000 - £35,000 per year

Main duties

As our Concierge, you will be...

  • providing an efficient and welcoming reception service, giving all visitors their first taste of the WCS Care experience; responding to a wide range of enquiries, taking detailed and accurate messages, whilst keeping the reception area tidy

  • answering all phone calls, dealing with the queries and/or taking detailed accurate messages and forwarding on to the correct member of staff

  • sorting and distributing any post that arrives

  • taking responsibility for the staging of the concepts within the home, such as the hairdressers

  • providing support to the management team with their administrative tasks and the management team's electronic diaries

  • processing purchase invoices, forwarding to Head Office for payment and to maintain accurate budgetary records

  • maintaining accurate records of Residents' Fund, Residents' Property and Petty Cash expenditure

  • assisting the management team with the processing of leave applications, other absences, TOIL, and recruitment documentation

  • being the liaison between outside agencies and staff, residents, relatives, and others

  • undertaking other duties that may be required in line with this level of post

If you're interested and this seems like the sort of role you'd enjoy, we'd love for you to get in touch

Qualifications and skills

Experience in a care-related field is an advantage. However, we're looking for people who can live our values and have the desire to deliver high quality care for our residents. Full training will be provided.

We may close our job adverts early from time-to-time - we wouldn't want you to miss an opportunity so please apply promptly.

This role may also be referred to with the following terms by other providers: front of house receptionist, office administrator, office assistant, receptionist, care home administrator, care home receptionist, care home concierge

As our Concierge and part of our front of house team, you'll be the 'face' of WCS Care and expected to provide customers with experiences that exceed their expectations.

You'll have a warm and friendly personality that people instantly connect with and be part of a team that works together to ensure all members of the team are supported to a high level.

You'll have the ability to provide an efficient and welcoming reception service, giving all visitors their first taste of the WCS Care experience, respond to enquiries, support the management with administrative tasks and being the liaison between different departments.

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