Housing & Resettlement Worker - Women's Project

Are you seeking a new opportunity to make a meaningful impact on people's lives, where your positivity and compassionate nature will truly shine?

About you:

You're someone who genuinely cares about others and approaches every situation with empathy, understanding, and respect. You take pride in building positive, trusting relationships and communicating openly and professionally — even when faced with challenging circumstances. Staying calm under pressure and finding practical, person-centred solutions are strengths you've developed through both personal and professional experience.

You're motivated by helping people reach their potential and make meaningful, lasting changes in their lives. Emotional awareness, self-reflection, and compassion guide how you support and connect with people from all backgrounds.

You also have a strong awareness of the challenges faced by individuals experiencing homelessness — whether through previous work, volunteering, or lived experience — and understand the importance of consistency, empowerment, and dignity in supporting others.

About the role:

We are looking for a compassionate and adaptable individual to join our team, providing flexible support to women experiencing homelessness. In this role, you'll work closely with residents to develop personalised support plans and help them achieve their goals, including their move-on aspirations.

You will build strong, collaborative relationships with partner agencies and organisations to ensure residents are safeguarded from harm and have access to the right opportunities, services, and support to overcome any barriers they may face.

A key part of your work will be contributing to the development of a trauma-informed and psychologically informed environment within our women's project. You will also play an important role in promoting a peer-led model of support, empowering residents to take an active role in shaping their recovery and progress.

This is a rewarding opportunity for someone who is passionate about making a meaningful difference in the lives of women affected by homelessness.

Main Areas Of Responsibilities:

To ensure the effective delivery of high quality care, resettlement support and housing management according to Homeless Oxfordshire policies and procedures.

To ensure the effective delivery of holistic, flexible support to clients within the Women's Project and homeless Oxfordshire's wider services including group and peer support.

To be responsible for supporting and working with clients to achieve suitable move on and successful outcomes.

To assess risk and suitability of referrals for the service.

Ensure support plans and risk management plans are documented and agreed with clients in line with procedures.

Work with the Team Manager and colleagues to achieve agreed contractual performance targets and organizational targets and objectives.

Report to the Team Manager any safeguarding concerns without delay in line with procedures.

Manage challenging situations in line with procedures and to ensure the safety of yourself and others.

Maintain a safe, clean and welcoming environment across accommodation services; this may include room cleaning and clearance.

Ensure that IT systems are updated as required and concise record keeping is completed promptly.

To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire Ltd.

Keep up to date and clear records and ensure information is shared with the team and external agencies as required.

Maintain positive relationships with all stakeholders and represent Homeless Oxfordshire at interagency meetings, as required.

Comply with Homeless Oxfordshire's policies and procedures.

Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

Contribute to the work of the broader team.

About us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us

What's Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

Join us to make a real difference and we look forward to receiving your CV with covering letter to or visit here and apply online

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Job Types: Full-time, Permanent

Pay: From £28,428.00 per year

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Store discount

Application question(s):

• Please share why you are interested in this role.
• Please share any experience you have in relation to the job description in no more than 500 words.
• Would you require sponsorship for this role?

Work authorisation:

• United Kingdom (required)

Work Location: In person