Technical Services Specialist

4 days ago

Nuneaton CV DJ, United Kingdom Innovate Healthcare Services Full time £50,000 - £80,000 per year

Act as a subject matter expert on all server and storage technologies across the entire customer base. This includes, but is not limited to, virtualization, optimization, and security. Act as a subject matter expert on all networking technologies across the entire customer base. This includes, but is not limited to, switching, WiFi, MPLS and internet, firewalls, optimization, and security.

Where technical configurations will be complex, ensure that it remains straightforward to support and administer by other team members. Train, mentor, and coach other team members, and apprentices to enable the on-going personal development and growth of skills within the team. Act as a subject matter expert for infrastructure projects, providing technical guidance and expertise throughout the project's lifecycle. This includes planning, design, implementation, and maintenance phases to ensure optimal performance and compliance with industry standards.

Ensure thorough system documentation is created or updated according to best practice standards for Knowledge Management. Offer advice and guidance related to ICT security and adhere to all ICT security procedures while performing your duties. Articulate complex and challenging ICT issues clearly to non-technical staff, suppliers, and peer groups. Undertake other duties to meet the changing needs and priorities of the Trust being supported, as determined by either the Head of Technology Services or Associate Director of Technology Services and in accordance with the grade and nature of the post.

The post holder will be expected to take responsibility for their own professional development and will be supported to achieve development opportunities as appropriate. The post holder will be available to travel between sites in Warwickshire as and when needed. To provide 24 x 7 on-call support on a rota basis covering our sites in Warwickshire as and when needed.

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