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Digital Records Management Apprentice

2 weeks ago

Glasgow G SL, United Kingdom QA Full time £22,000 - £40,000 per year

Employer description:

Would you like to work for one of Scotland's leading law firms? Harper Macleod are an award-winning legal firm who are also well renowned for our work with apprentices. We've won Apprenticeship Employer of the Year at the annual QA Apprenticeship Awards 3 years in a row.

Overview:

As part of the Operations team you will provide Records Management assistance to users across all departments and offices. While the role is based within the Glasgow office, some project work may require attendance at our other offices across Scotland.

Responsibilities:

  • 1st point of contact for internal HM staff who need support regarding records. You will triage requests, troubleshoot and escalate to the Records Managers where necessary
  • Become a superuser of iManage (a document and email management system)where you will store, organise, and retrieve case files, contracts, and other legal documents
  • Gather and implement requests from colleagues and Partners via MS Outlook
  • Develop expertise in 3E (a legal practice management and CRM platform used for client data, billing, and matter management) to accurately maintain and update client information
  • Support the Records Manager in the delivery of Records Management projects, including the audit, review and destruction of legacy records

Required skills:

  • Experience of office environment, legal environment preferred
  • IT skills including MS Office and Outlook
  • Excellent administrative and organisational skills
  • Excellent communication skills – both verbal and written
  • Ability to prioritise and work to deadlines
  • Attention to detail

Salary: £22,932 per annum

Working week: 35 hours per week, Monday to Friday, 9am - 5pm

Benefits:

  • Critical illness protection
  • Discounted conveyancing on sales and purchases
  • Discounted eyecare
  • Charity donation through payroll
  • Cycle to work scheme
  • Buy additional leave option
  • Extra holidays at Christmas
  • CSR days
  • Funding for external training
  • Recruitment finder's fee
  • 4pm birthday finish
  • Life assurance
  • Pension scheme
  • Additional discounts

Future prospects:

Should you perform well in this role there is an opportunity for you to take up a permanent position at the end of your qualification. Many of our previous apprentices are still with the company.

Future salary will be discussed should you be offered a permanent role.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.