Property Maintenance Administrator

PROPERTY MAINTENANCE ADMINISTRATOR

Basis Salary: £23, bonus (circa £31,000.00 OTE)

St. Ives, Cambridgeshire

Are you organised, pro-active and great with people? If you're confident working in a busy environment and enjoy co-ordinating tasks from start to finish, please keep reading

We're looking for a Maintenance Administrator to join our Property Services division at Move With Us (part of Simplify). You'll become part of a supportive Maintenance team that works closely with our Sales and Lettings departments to keep property-related maintenance running smoothly.

With full training provided, you'll play a key role in ensuring Maintenance instructions are handled efficiently and professionally.

BENEFITS

Competitive Salary (£23, bonus (circa £31,000.00 OTE), a friendly office environment in beautiful surroundings, 25 Days' Holiday (Plus 8 Days' Public Holiday), Option To Buy Or Sell Holiday, Pension, Life Assurance, Enhanced Maternity, Paternity & Adoption Pay, Free Conveyancing Legals, GP 24-hour service, Retail Discounts Plus Many More

WHAT YOU'LL BE DOING

• Acting as the main point of contact for maintenance queries, keeping clients and contractors updated throughout the process
• Reviewing and interpreting client instructions before organising the required works
• Scheduling contractors to attend repossession or maintenance jobs and making sure the right person is chosen for each task
• Ensuring agreed timescales and service levels are met, keeping all parties informed of progress
• Producing clear, accurate reports that include supporting photographs
• Building strong working relationships and promoting Move With Us services to both new and existing clients
• Helping expand our contractor network
• Keeping the Operations Manager updated on performance and task status

OUR HIRING PROCESS:

• You've checked out our job ad

• It's gathered your interest and you've applied using our easy application process

• If selected, you come meet our lovely team and we discuss the finer details

• If successful, we make the offer and get the ball rolling

• Once in post, you can refer your friends to us too and earn a sweet referral bonus – for each one

REQUIREMENTS

And now for the nitty gritty:

To excel as a Maintenance Administrator, you will previously have worked as an Administrator in a busy office setting and be confident managing a varied workload.

You will communicate clearly and professionally, whether speaking with contractors, clients or internal teams via phone, email or face to face, and be competent across Microsoft Office and comfortable learning new systems and databases.

The successful candidate will be a reliable team-player, motivated by targets, and demonstrate accuracy, initiative, and strong relationship-building skills, even when under pressure.

Whilst not essential, we are particularly keen to speak to candidates who have worked in office-based, target-driven environments and/or in previous roles within the Property sector.

OUR PEOPLE

Simplify believes diversity brings benefits for our clients, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.

ABOUT US

Move With Us aim to be the first choice for businesses with property interests and we are committed to making sure that our services realise that ambition.

By bringing together the right people, processes and suppliers, we believe we can achieve the results that our clients expect. Trusted by many of the UK's leading lenders, house builders and probate practitioners to value, manage and sell property, we work hard to ensure that our services exceed our clients' needs.