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Front of House Manager
2 weeks ago
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Front of House do at Hogarth?
A key client facing role as the face of Hogarth at Devons Point to ensure an efficient call service, reception area and a warm welcome for all clients and colleagues. Managing the day to day running of the studio and a key member of staff to be on hand to help employees in all areas. This is a fantastic opportunity within a growing company to be at the heart and soul of a business.
- Book taxis, couriers, catering, desk booking, meeting rooms and online meeting bookings.
- Booking travel and accommodation for the leadership team.
- Meet people in reception and show them round the office before meetings/interviews/bookings.
- Maintain client and visitor passes
- Update internal team documents and maintain permissions – new starter pack, group email address lists.
- Support with onboarding new starters across Europe, which may include setting up inductions, circulating new starter packs, passes and comms, office tours and more.
- Support leadership team on busy office days, which may include organising lunch and running errands.
- Timesheet data input for team members who are unable to access relevant tools (training will be provided).
- Proactively keeping the office space tidy, maintaining upkeep of desk space and working with IT & facilities to resolve tech issues.
- Buying and ordering stock for the kitchen and stationary.
- Support with organisation of team social events.
Reporting lines and key stakeholders:
This role reports to the Property Services Manager and Ops Directors.
Requirements
- Proactive with a can-do attitude
- Strong work ethic
- Team player
- Clear communicator
- Excellent organisation skills
- Strong administrative skills with meticulous attention to detail
- Basic understanding of MS Office skills, particularly PowerPoint and Word
- Experience in a customer facing role is essential, in either front of house or hospitality services
- Champion for our Hogarth values
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