Facilities Manager
5 days ago
Are you an
experienced Facilities Manager
who loves leading teams, building strong client relationships, and delivering exceptional service?
This is a standout opportunity to join a progressive, high-growth company with an exceptional reputation for managing some of London's most prestigious, beautifully designed buildings. You'll play a pivotal role overseeing both office-based and engineering teams, shaping how the department operates, and making a real impact as the business continues to expand.
This is a multi-site, client-facing role, not a traditional in-house FM position. You will oversee service delivery across premium London buildings, ensuring exceptional standards from first client call through to on-site engineering work. As the main escalation point for clients, you will ensure smooth operations, strong communication, and top-level service at all times.
Key Responsibilities:
- Lead and develop the Facilities Account Managers and London-based engineering team.
- Manage FM operations across multiple high-end client sites.
- Handle client escalations and maintain excellent relationships.
- Conduct site surveys and support engineering delivery.
- Drive improvements, new ideas, and collaborative ways of working.
- Ensure compliance with NEBOSH, H&S, and statutory requirements.
- Support commercial performance, reporting, and departmental development.
Skills and Experience Required:
- Strong experience in Facilities Management across multiple sites or client portfolios.
- Excellent leadership and people-development skills.
- Confident dealing with high-end clients and demanding environments.
- Commercially astute and comfortable with site work and engineering oversight.
- Proactive, collaborative, and able to implement positive change.
Qualifications Required:
- IWFM Level 3 or 4 / NEBOSH / IOSH
Join a progressive, ambitious business offering genuine influence, growth, and the chance to work on some of London's most exceptional buildings.
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