Customer Service Representative
2 weeks ago
Customer Service Agent
Location:
Bournemouth Town Centre (hybrid, mostly office-based)
Salary:
up to £33.000
Customer Service Agent – Chat-Based Support (Hybrid, Bournemouth)
Location:
Bournemouth Town Centre (hybrid, mostly office-based)
Salary:
Competitive, depending on experience
Are you passionate about helping people and working with a product you genuinely believe in? We're looking for a motivated
Customer Service Agent
to join a fast-growing accounting software company that's aiming to
take on Xero
. This innovative software is already gaining significant traction in the market, and you'll play a key role in supporting their existing customers via
chat-based help
—no phone work required
You'll help users solve issues, answer questions, and ensure they get the most out of the software, all while working in a supportive, collaborative environment.
What we're looking for:
- Experience in customer service or support (SaaS experience a bonus)
- Strong written communication skills for chat and email
- Problem-solving mindset and attention to detail
- Ability to commute to Bournemouth Town Centre within 45–60 minutes
What we offer:
- Hybrid working, mostly office-based
- A team that genuinely believes in the product and values your input
- A manager who is both commercially savvy and supportive
- Opportunity to be part of an exciting growth story in a competitive market
If you're tech-savvy, customer-focused, and excited to help an ambitious accounting software company challenge the biggest players in the market, comment below or get in touch—we'll reach out
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