Sales Assistant
3 days ago
Overview
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will play a crucial role in enhancing customer satisfaction and driving sales through exceptional service. As a Sales Assistant, you will be the first point of contact for our customers, providing them with product information, assisting with their purchases, and ensuring a positive shopping experience.
Duties
- Greet customers warmly and assist them in finding products that meet their needs.
- Demonstrate excellent phone etiquette when handling customer inquiries and orders.
- Utilise basic maths skills to process transactions accurately.
- Engage in upselling techniques to enhance customer purchases and increase sales.
- Maintain an organised and tidy sales area to create an inviting atmosphere for customers.
- Manage time effectively to ensure all customers receive prompt attention.
- Communicate product features and benefits clearly to customers.
- Assist with inventory management, including restocking shelves and reporting low stock levels.
- Provide support in training new staff members as needed.
- If bilingual or multilingual, assist Spanish-speaking customers or those who require language support.
Experience
- Previous experience in a retail or sales environment is preferred but not essential.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written; proficiency in Spanish or other languages is a plus.
- A friendly disposition with a genuine interest in helping customers find the right products.
- Ability to work collaboratively within a team while also being self-motivated.
If you are passionate about sales and customer service, we would love to hear from you Join us in creating memorable experiences for our customers.
Job Type: Part-time
Pay: £8.00-£11.49 per hour
Benefits:
- Employee discount
- Flexitime
- Store discount
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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