Sales Assistant

1 week ago


Leatherhead, United Kingdom Phone vape limited Full time

**Overview**

**Duties**
- Greet customers warmly and assist them in finding products that meet their needs.
- Demonstrate excellent phone etiquette when handling customer inquiries and orders.
- Utilise basic maths skills to process transactions accurately.
- Engage in upselling techniques to enhance customer purchases and increase sales.
- Maintain an organised and tidy sales area to create an inviting atmosphere for customers.
- Manage time effectively to ensure all customers receive prompt attention.
- Communicate product features and benefits clearly to customers.
- Assist with inventory management, including restocking shelves and reporting low stock levels.
- Provide support in training new staff members as needed.
- If bilingual or multilingual, assist Spanish-speaking customers or those who require language support.

**Experience**
- Previous experience in a retail or sales environment is preferred but not essential.
- Strong organisational skills with the ability to manage multiple tasks efficiently.
- Excellent communication skills, both verbal and written; proficiency in Spanish or other languages is a plus.
- A friendly disposition with a genuine interest in helping customers find the right products.
- Ability to work collaboratively within a team while also being self-motivated.

If you are passionate about sales and customer service, we would love to hear from you Join us in creating memorable experiences for our customers.

**Job Type**: Part-time

Pay: £8.00-£11.49 per hour

Expected hours: No less than 24 per week

Additional pay:

- Loyalty bonus

**Benefits**:

- Company pension
- Employee discount
- Flexitime
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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