Portfolio Governance

Reporting Line: Portfolio Governance & Support Manager

Contract type: Permanent

Grade: 3B

Location: Wood Street, London

Closing Date: 30/11/2025

he Portfolio Governance & Reporting Lead is a key member of the Transformation and Portfolio Office team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset.

The Portfolio Governance & Reporting Lead will play a pivotal role in supporting the successful delivery of our transformation portfolio by maintaining robust governance structures and providing effective and efficient support and administration services, promoting transparency and enabling efficient decision-making.

They will embody a culture of inclusion, continuous improvement, and high performance, with a key focus on delivery.

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 25 days annual leave that increases with tenure
• Up to 10% on target bonus opportunity
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

• Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions.
• Ability to develop and maintain strong relationships with senior stakeholders and leaders to build support for functional plans and activity.
• A trusted advisor with the ability to apply knowledge of their own specialism as well as knowledge of related areas.
• Ability to present analysis, findings, recommendations and proposals to senior audiences, ensuring buy-in of key stakeholders at all levels even when challenging the status quo or delivery status
• Ability to deal with ambiguity whilst being flexible and adaptable
• Commercial business acumen with the ability to make data-driven business decisions.
• Strong organisational and time management skills with good interpersonal skills.
• Self-motivated and able to work proactively, independently or as part of a team.
• Strong attention to detail & not afraid to challenge inconsistencies & non-compliance to standards.
• Displays a passion for pursuing personal development opportunities & expanding industry knowledge.
• Demonstrates a strong commitment to upholding the values & principles of Post Office.
• An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility

Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of – and we need fresh talent to help make it possible.

We're looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.