Operations Assistant
1 day ago
Position: Operations Assistant
Location: Wallisdown Road, Poole/Bournemouth
Job Type: Full-time
Responsibilities
As an Operations Assistant, you will play a crucial role in our operations team, contributing to the efficient handling of import and export processes. Your responsibilities will include:
Documentation Management
Prepare and manage import and export documentation in compliance with relevant regulations and standards.
Ensure accuracy and completeness of all shipping documents.
End-to-End Shipping Process
Coordinate and oversee the end-to-end shipping process, from booking to delivery.
Collaborate with carriers, freight forwarders, and other stakeholders to optimize shipment schedules and routes.
Customer Support
Provide exceptional customer support by addressing inquiries, resolving issues, and keeping clients informed about the status of their shipments.
Act as a liaison between customers and various departments to ensure smooth communication and timely resolution of concerns.
Logistics Coordination
Assist in coordinating logistics activities, including transportation, warehousing, and distribution.
Monitor and track shipments to ensure on-time delivery and customer satisfaction.
Compliance and Regulations
Stay informed about international trade regulations and compliance requirements.
Ensure adherence to customs and trade regulations in the handling of shipments.
Multilingual Skills
- Fluency in additional languages is a bonus. The ability to communicate with customers in multiple languages will be advantageous in serving our diverse clientele.
Qualifications / Experience
- Education: Preferred Degree Level
Prior office work experience
Strong communication and interpersonal skills.
Ability to build and maintain positive customer relationships.
Results-driven with a proactive and self-motivated attitude.
Multilingual skills are a bonus.
Detail-oriented with a focus on accuracy and efficiency.
Ability to work collaboratively in a fast-paced environment.
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,500.00 per year
Benefits:
- On-site parking
Work Location: In person
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Poole BH AG, United Kingdom IVSS Full time £26,000 - £30,000 per yearPosition: Operations AssistantLocation: Wallisdown Road, Poole/BournemouthJob Type: Full-timeResponsibilitiesAs an Operations Assistant, you will play a crucial role in our operations team, contributing to the efficient handling of import and export processes. Your responsibilities will include:Documentation ManagementPrepare and manage import and export...
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