Warehouse Coordinator

Who we are:

We're a fourth-generation, family-run logistics business with over 90 years of history and a reputation for doing things the right way. From our depots across Cambridgeshire, Bedfordshire and some offsite locations, we operate a diverse fleet of vehicles 70 HGVs and over 100,000 ft² of warehousing, serving customers nationwide with everything from general haulage and pallet distribution to contract logistics and specialist movements.

Above all, Welch Group is a family business with a friendly, supportive culture. Many of our team have been with us for decades, and we're always looking for the next generation of logistics professionals to grow with us.

Why this role matters

This role, along with several others we're recruiting for, comes as a result of continued business growth, contract wins and internal promotions across the Group.

About the Role:

We're looking for a detail-focused Stock Administrator to support our Bedford warehouse operation. To provide administrative and fulfilment functions, ensuring the accurate and efficient handling of stock, documentation, and system data.

This role supports day-to-day operations while also working closely with the Head of Warehousing to help drive efficiency, streamline process flows, and contribute to the continuous improvement of warehouse systems. The position plays a vital part in maintaining operational compliance, enabling high service levels, and supporting both internal teams and external customer needs.

Operations – Quality, Assessment & Review

· Accurately enter and maintain stock records using the warehouse management system (WMS)

· Process and confirm all goods in/out documentation, ensuring correct data entry and filing

· Conduct quality checks on incoming stock, flagging any discrepancies to the Warehouse Supervisor

· Liaise with warehouse operatives to resolve stock or inventory issues as they arise

· Assist in order processing tasks, ensuring all documentation and system entries are up to date

· Monitor system stock accuracy and assist in cycle counts and stock reconciliation activities

· Respond to and resolve internal and external queries within agreed timescales

· Help coordinate warehouse space utilisation and support data capture for operational efficiency

· Maintain accurate records and ensure all work is completed in line with warehouse compliance standards

Personnel & Administration

· Support the Warehouse Supervisor and Head of Warehousing with administrative tasks as required

· Uphold health and safety procedures in all administrative and operational activities

· Assist in preparing and distributing reports including delivery discrepancies, stock levels, and daily dashboards

· Contribute to continuous improvement by suggesting and helping to implement process enhancements

· Provide general administrative support, including document scanning, filing, and system housekeeping

· Ensure a high standard of organisation, accuracy, and confidentiality in all documentation

· Provide cover for other administrative staff during absence, as required

Customer & Systems Support

· Respond to customer service queries via email and phone in a professional and timely manner

· Assist with the preparation of customer-facing documentation such as stock summaries and order updates

· Support the use and improvement of warehouse systems (e.g. Qargo or Clarus)

· Liaise with customer service and transport teams to ensure accurate fulfilment and dispatch

· Work collaboratively with warehouse and transport colleagues to ensure smooth stock flow and information sharing

· Support internal projects and rollouts that improve warehousing service levels and systems integration

Experience & Attributes Required

· Previous experience in warehouse or logistics administration preferred

· Strong attention to detail with accurate data entry skills

· Proficient in Microsoft Office (especially Excel and Outlook)

· Experience with warehouse management systems (WMS) is desirable

· Excellent communication skills, both written and verbal

· Confident in dealing with customers and internal stakeholders

· Able to work effectively both independently and as part of a team

· A proactive and organised approach to prioritising tasks and meeting deadlines

Future Prospects

As Welch's Transport Ltd continues to expand its warehousing and fulfilment capabilities at the Bedford depot, this role will play a key part in supporting that growth. With the warehouse now nearing full operational capacity, the Warehouse Administrator will gain valuable experience across core processes, systems, and customer interactions.

This mid-level position offers a clear development path, and for the right candidate who demonstrates strong performance, attention to detail, and a proactive attitude, progression into a supervisory role will be a natural next step as the department continues to grow.

Why Join Welch's?

We're a fourth-generation family business with a reputation for doing things properly. This is a great opportunity to join a company that values its people, stays ahead of the curve, and invests where it counts.

Job Types: Full-time, Permanent

Pay: £30,000.00 per year

Benefits:

• Company pension
• On-site parking

Experience:

• warehouse: 1 year (preferred)

Work Location: In person