Associate Director, Donor Relations

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Development Office for Mass General Brigham's two world-renowned academic medical centers (AMC), Massachusetts General Hospital and Brigham and Women's Hospital, are now unified and represent a team of 350+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that will advance caring and curing for patients in Boston and around the world.

Join us in our mission to transform the future of medicine. Philanthropy enables MGB's academic medical centers to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. The AMC Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule.

To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.

Job Summary

The Associate Director, Donor Relations, works closely with colleagues across the Academic Medical Centers (AMC) Development Office and Mass General Brigham to project manage key deliverables related to principal and transformational gift solicitations. The Associate Director reports to the Senior Director, overseeing the principal and transformational solicitation program, and the gift agreement programs, and plays a key role as a member of the Donor Relations team.

Essential Functions (Key Roles & Responsibilities)
1. Participate in strategic conversations related to principal and transformational gift solicitations, including gift conversations at $10M+.
2. Serve as a project manager to coordinate the various deliverables that stem from gift strategy meetings, including funding and naming opportunities (people, places, programs), gift agreements, special correspondence, and fund-related questions.
3. Build strong relationships with Donor Relations team colleagues, gift officers, and other teams to ensure timely and seamless responses to requests.
4. Identify and implement strategic steps that will help to move gift conversations from strategy to fruition.
5. Partner with the Sr. Director to create and maintain new procedures and processes to ensure strong moves management.
6. In collaboration with the Sr. Director, identify and leverage technology apps, tools and multimedia communications strategies that enhance project management and deliverables.
7. Research industry trends, best practices, and benchmark with peer institutions to measure the program's success

Qualifications

This position requires 5-7 years of donor relations or related, transferable experience and a bachelor's degree. In addition, the ideal candidate will possess the following knowledge, skills and abilities:

• Strong project management experience and organizational skills; an ability to balance multiple priorities with competing due dates while maintaining a strategic vision for individual work.   
• Strong commitment to customer service, exceptional quality standards, and adopting best practices and efficiencies.   
• A collaborative approach to setting priorities and managing expectations, staying flexible with navigating change, and being open to new ideas.  
• Excellent interpersonal skills and the ability to work collaboratively, effectively, and politely with diverse audiences and stakeholders.  
• Ability to analyze systems and to identify and propose effective process improvements to stewardship operations.   
• Strong written and verbal skills.   
• Creative, honest, and considerate, with a high level of energy and enthusiasm.
•  Proficient in Blackbaud CRM or experience with other sophisticated relationship management database(s)/CRM.  
• Strong command of Microsoft Office applications.  

Additional Job Details (if applicable)

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly %)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly %)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly %)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly %)
• Vision - Near Constantly %)
• Talking Constantly %)
• Hearing Constantly %)

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$78, $113,453.60/Annual

Grade

7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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