Associate Director, Multimedia

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Development Office for Mass General Brigham's two world-renowned academic medical centers, Massachusetts General Hospital and Brigham and Women's Hospital, are now unified and represent a team of 350+ vibrant, collaborative, skilled fundraising professionals. We are dedicated to inspiring visionary philanthropy that will advance caring and curing for patients in Boston and around the world.

Join us in our mission to transform the future of medicine. Philanthropy enables MGB's academic medical centers to deliver the highest quality patient care, pursue the most innovative and promising research, train the brightest minds to become the next generation of healthcare leaders and expand and improve our world-class facilities. MGB's Academic Medical Centers' Development Office offers excellent benefits, competitive salaries and a hybrid flexible work schedule.

TO APPLY:
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.

Job Summary

The Associate Director of Marketing and Communications contributes to building a comprehensive multimedia content strategy for the Academic Medical Centers (AMC) Development Office while managing video projects as a dynamic tool for digital marketing, web presence, donor engagement, and events. This role executes on the strategic vision for bringing the Mass General Brigham brand to life through compelling, high-quality video and integrated multimedia content, ensuring the organization's story resonates across all channels and with diverse audiences.

The Associate Director develops high-level concepts, produces and presents storyboards, serves as video producer and editor, and ensures delivery of multimedia projects that meet the AMC Development Office's high standards for creativity, excellence and collaboration. This role reports to the Senior Director of Marketing and Communications and manages a portfolio of mission-driven projects designed to elevate philanthropic support through powerful storytelling.

Essential Functions (Key Roles & Responsibilities)
List up to 6-9 key outcome-based roles and responsibilities of this job.

Contribute to building a comprehensive multimedia content strategy for the AMC Development Office, with a primary emphasis on video storytelling, to support digital marketing, web, donor communications, social media and live/virtual events.
Collaborate with AMC Development Office leadership, clinical program leads, and communications partners to identify opportunities for impactful video and multimedia content aligned with philanthropic campaigns and organizational priorities.
Manage multimedia projects and related tasks, seeing projects through from concept to completion.
Develop and direct production schedules and project workflows for timely, on-budget content delivery.
Shape storytelling approaches that translate complex scientific, medical, and philanthropic concepts into compelling visual narratives for lay audiences.
Ensure editorial, visual, and brand standards are met in all video and multimedia projects.
Provide guidance and expertise to staff on best practices for content creation and visual storytelling through training and one-on-one support as required.
Engage in professional development to stay current with best practices and emerging trends in video production, digital marketing, and audience engagement across platforms (web, social media, event displays, donor outreach, etc.).
Ensure digital content is optimized for various channels, accessible, and reflective of the brand's tone and values.
Track, analyze, and report on multimedia content performance metrics

Qualifications

This position requires 5-7 years of related, transferable experience and a bachelor's degree in multimedia production, communications, marketing or a related field. In addition, the ideal candidate will possess the following knowledge, skills and abilities:

• Expertise in multimedia production, editing, scriptwriting, and digital content strategy across web, social, and event platforms.
• Outstanding storytelling skills, with the ability to convey complex topics through engaging, accessible multimedia content.
• Exceptional organizational, time-management, and project management skills, adept at juggling multiple priorities in a fast-paced environment.
• Ability to work on site at the Massachusetts General Hospital, Brigham and Women's Hospital, and MGB affiliated properties, or on location, as needed for filming and production needs.
• Strong interpersonal and relationship-building skills to collaborate with internal stakeholders, external partners, and vendors.
• Up-to-date knowledge and/or the ability to learn of video, audio, and digital production tools (e.g., Adobe Creative Suite, Final Cut Pro, After Effects, Premiere, web CMS, analytics platforms).
• Commitment to innovation, creativity, and brand excellence, along with integrity, professionalism, and a solutions-oriented mindset.
• Positive attitude, adaptability, and enthusiasm for advancing the mission of Mass General Brigham through transformative multimedia storytelling.

Additional Job Details (if applicable)

Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly %) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly %) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly %) Foot Use Rarely (Less than 2%) Vision - Far Constantly %) Vision - Near Constantly %) Talking Constantly %) Hearing Constantly %)

Remote Type

Hybrid

Work Location

125 Nashua Street

Scheduled Weekly Hours

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$78, $113,453.60/Annual

Grade

7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package

EEO Statement:

The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

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