Salesforce Program Director

2 weeks ago

London, Greater London, United Kingdom Cognizant Full time £1,000,000 - £1,200,000 per year

Location: UK – Travel to Nottingham as required

We're looking for a visionary Program Director to spearhead a strategic Digital Commerce transformation leveraging Salesforce Commerce Cloud and a headless architecture approach. This is your opportunity to lead a multi-million-dollar initiative that will redefine how businesses engage with customers in the digital age.

What You'll Do:

  • Own the Program Delivery: Take charge of end-to-end delivery across multiple workstreams. Establish governance, reporting, and ensure timelines and budgets are met. Drive Agile-at-Scale for maximum efficiency.
  • Be the Client's Trusted Partner: Act as the primary liaison for senior stakeholders. Build strong relationships, align with strategic objectives, and lead executive-level reporting and steering committees.
  • Shape the Solution: Collaborate with engineering and architecture teams to ensure technical excellence. Oversee integration of Salesforce Commerce Cloud with headless architecture components (API-first, microservices, MACH principles).
  • Manage the Numbers: Handle budgets exceeding $10M, forecasts, and profitability. Ensure contract compliance and identify opportunities for growth.
  • Lead Change: Anticipate risks, implement mitigation strategies, and drive change management for smooth adoption of new capabilities.

What You Bring:

  • Proven Leadership: Experience in large-scale digital commerce transformations with meaningful client-engagement experience
  • Technical Expertise: Deep understanding of Salesforce Commerce Cloud, headless commerce principles, and modern architectures.
  • Business Acumen: Skilled in managing multi-million-dollar budgets and complex stakeholder landscapes.
  • Preferred Certifications: PMP, SAFe Program Consultant (SPC), Salesforce certifications.

Nice-to-Have:

  • Experience with complex rollouts and multi-phase deployments.
  • Exposure to composable commerce and personalization engines.
  • Knowledge of data privacy regulations (GDPR, CCPA).

Ready to lead a transformation that matters? Join us and make your mark on the future of digital commerce.

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