Director, Employee Relations

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place Agentforce is the future of AI, and you are the future of Salesforce.

The Employee Relations Director is a part of the EMEA Employee Relations team and Global Employee Relations function. This role can be based in London or Dublin and will report to the Senior Director of EMEA Employee Relations.

In this role, you will lead the ER function in the France, Central and South Regions, including emerging markets UAE and KSA. You will set the strategy for ER in the France, Central and South Regions, in alignment with the wider local ES function and the Global and EMEA ER strategy. You will manage a team of 4 ER professionals across France and Spain.

Key responsibilities:

Collaboration and Relationship building

• Collaborate and partner with ESBPs, Employment Legal and Employee Success COEs to achieve high quality, seamless ES support, and represent as "1 ES" to the business

• Partner closely with global and regional ER team members, share best practice and leverage support from each other

• Manage a constructive relationship with the Works councils in the region, leveraging the Labor Relations team partnership

Investigations and Core ER activity

• Conduct investigations on more complex or escalated ER cases across EMEA (conducts investigations, supports performance management, run disciplinary, grievance and separation processes)

• Conduct joint investigations with the CSE in France as required

• Demonstrate a proven track record of managing complex casework

• Restructure and RIF Activity

• Lead individual restructures and work in partnership with wider ES teams to execute on collective redundancy programs including RCCs, applying local legal processes and Salesforce practice and policy

• Partner with the wider EMEA ER team to create and sustain positive employee relations programs and standard methodologies across the region

• Manage executive exits, negotiations with external counsel, balanced with Financial and legal risk management

Other

• Coach business leaders and people managers through ER challenges, handling business risk and balancing commercial decisions with employee welfare

• Deliver and facilitate training as required on ER processes

• Generate, analyze and report on metrics to share themes and trends to the business. Maintain excellent data hygiene in the ER case management system

• Share business insights into ER trends and themes with ESBP leaders on a quarterly basis

• Lead or participate on special projects/programs requiring ER internal partner input, as needed (e.g. HR Compliance activity).

• Make informed and measured judgement calls in complex pressurized situations, ensuring we consult with key stakeholders to achieve the best possible outcome while balancing risk to the company and staying true to our company values.

• Create executive summaries for senior stakeholders, outlining key challenges, risks, issues, assumptions including possible and recommended course/s of action to reach a resolution.

Desired skills and experience

• Demonstrated experience in Employee Relations and Works Council/ Trade Union management

• Fluency in English and French is preferred, one other language would be ideal.

• Experience as an HR BP with material ER exposure or as an ER specialist

• Proven negotiation skills and an ability to influence others

• Excellent written and verbal communication skills

• Ability to build strong partnerships and work effectively in a matrixed environment with leaders and ES colleagues

• A Human Resources; Industrial relations or other related degrees

• Experience working in a fast-paced environment, preferably in a high growth technology company although this is not a requirement.

Benefits & Perks
Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

*LI-Y

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

---