Current jobs related to Information Rights and Correspondence Manager - Glasgow, Glasgow City - Ofgem

Details
Reference number

433789

Salary

£34,123 - £48,561

National: £34,123-£45,831

London: £36,824-£48,561

Please ensure that you read the Pay and Reward information for civil service and internal colleagues before applying.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Higher Executive Officer

Level 2a

Contract type

Permanent

Business area

OFGEM - Communications

Type of role

Other

Working pattern

Flexible working, Full-time

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.

About the job
Job summary

Do you want to play a leading role in transparency and accountability within the energy sector? Ofgem is looking for an Information Rights and Correspondence Manager to join us and help uphold the public's right to know, ensuring our communications are clear, timely and aligned with our statutory responsibilities.

Ofgem is Great Britain's independent energy regulator. We're at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.

We're offering a permanent position with the opportunity to lead and shape a high-impact, public-facing team that sits at the core of our communications function. This is a great opportunity to influence how we respond to information rights requests and parliamentary correspondence, working across the organisation on varied and engaging work.

You'll play a central role in maintaining public trust and ensuring we meet our legal obligations under the Freedom of Information Act (FOIA), Environmental Information Regulations (EIR), and data protection legislation. Working closely with colleagues across the organisation, you'll help uphold our commitment to openness, accuracy and fairness in how we communicate with the public and elected representatives.

Job description

We're looking for someone with a strong understanding of information rights legislation, confident communication skills, and the ability to manage competing deadlines in a fast-paced environment. You'll need the credibility to advise teams on complex issues and the judgement to recognise risks and reputational sensitivities.

In return, you'll join a collaborative and inclusive organisation where your leadership will directly shape how we serve the public and uphold transparency. What's more, you'll benefit from excellent Civil Service pension arrangements, generous annual leave entitlements, and flexible working options, all while contributing to work that has a visible, meaningful public impact.

We have a critical purpose to uphold information rights and ensure public confidence in how we operate, helping to protect energy consumers through transparency and trust. This is your opportunity to take on a key leadership role in this important area.

Read on and find out more.

Person specification

Essential:

• Experience of working with information rights requests and a sound knowledge of information rights legislation. Solid experience of working with information rights requests, including applying exemptions. (FOIA, EIR, GDPR) (LEAD)
• The ability to absorb complex information and communicate effectively orally and/or in writing, often to a non-expert audience, in a concise and clear way. (LEAD)
• Experience of managing and prioritising varied workloads to ensure that competing demands are met.
• Excellent interpersonal skills in order to build relationships and facilitate effective communications to actively develop and nurture excellent contacts across all teams within Ofgem.
• A proactive approach to identifying continuous improvement opportunities.

Desirable:

• Line management experience.
• Experience of developing and delivering training.

Behaviours

We'll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service
• Delivering at Pace
• Working Together

Benefits

Alongside your salary of £34,123, OFGEM contributes £9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know
Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours and Experience.

When you press the 'Apply now' button, you will be directed to a Civil Service test – guidance for this can be found here Civil Service online tests - GOV.UK ). The test you are due to take is not timed and you can complete it at your own pace. Upon passing the test, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word 'personal statement' evidencing how you meet the essential criteria listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [].

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Chloe Baily
• Email :

Recruitment team

• Email :

Further information

Appointment to the Civil Service is governed by the Civil Service Commission's Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

In the first instance, you should raise the matter directly via If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

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