Employee Communications

Employee Communications & Experience Manager

Reference Number: JR251044

Location: Hybrid working - home and our office based near London Bridge

Working Pattern: Full Time, 37.5 hours per week

Contract Type: Permanent

Number of roles: 1

Salary: £55,000 - £60,000 per annum

We are looking for an Employee Communications & Experience Manager to join our team.

This newly created role is pivotal in achieving business outcomes through the strategic review, selection, implementation, and ongoing management of communication technology platforms. You will lead the development of a comprehensive strategy that enhances both how we communicate and how employees experience our organisation. You will champion initiatives that promote our culture, enhance organisational knowledge, clarify our ambitions, and foster meaningful connection across teams. Through thoughtful communication and experience design, you will enable sharing, collaboration, and celebration of success - ensuring every employee feels informed, engaged, and valued throughout their career.

This is an excellent opportunity for a passionate communications professional with strong experience of driving internal communications who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser:

What you'll bring to the role

• Self-sufficient and proactive in identifying opportunities to drive the agenda forward.

• Significant experience in building and managing SharePoint sites.

• Experience in the use of identifying, developing and implementing a range of technology solutions to drive employee engagement.

• Strong writing, storytelling, and stakeholder engagement skills.

• Ability to establish and maintain strong relationships and work effectively with all levels of the organisation.

• Ability to manage multiple responsibilities and competing priorities effectively.

• Flexible, adaptable and resilient.

• Creative and forward looking with a holistic approach and passion for culture.

What we do

Kaplan International Pathways,a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave*

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

• Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply

Please apply with CV and cover letter no later than 11pm on 23rd November 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Application Support  

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team

Disability Confident Scheme and Reasonable Adjustments 

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer. We especially encourage applications from underrepresented groups, including diverse racial and ethnic backgrounds, LGBTQ+ individuals, women, people with visible and hidden disabilities, and individuals of any age or family status.

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

Employee Resource Group

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme.  Applicants will also be given information on how to request reasonable adjustments if selected for interview. 

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