Product and Sales Systems Analyst

Hays are delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.

The Product and Sales Systems Analyst role is responsible for ensuring the data and system integrity of the Product and Campaign setup information in the front end systems (eg FAMOS, CPS, eMaster, Digital Online Solutions etc) and back office systems (CFS). The role is also responsible for the provision of product analysis and product governance for the brand

What awaits you?

• Responsible for Sales and Commission systems creation and maintenance, which includes
• New Car Quarterly campaigns, and standard package products and changes in FAMOS, CPS, Velocity and eMaster.
• Management of Product and Sales Systems Inbox and 1st response fielding of queries and tasks from internal stakeholders and regional sales teams
• Creation and maintenance of Retailer/Partner rates and terms documents as well as managing the communication and distribution to relevant internal stakeholders.
• Perform product and sales systems user acceptance testing as required and in support of business projects such as Symphonia implementation.
• Support preparation of process and control documentation.
• Deputise for Lead Product and Sales Systems Analyst in meetings and in the governance and analysis of product utlisation.
• Ownership of the Consumer Duty Target Market Fair Value (TMFV) customer exceptions reporting and ensuring customers are on the correct product from a regulatory perspective.
• Proactively lead the collaboration with sales teams and internal teams (e.g., Sales Support and Internal Sales) to ensure product and sales systems are maintained within required timescales.

What should you bring along?

• A proven track record operating in a motor financing / leasing environment is desirable
• Experience in a role which demonstrates the individual can make difficult decisions within a limited time frame incorporating financial and commercial information
• Ability to communicate across teams and hierarchies.
• Competence and confidence in working with IT Systems (FAMOS, CPS, SEAL etc.)
• Data manipulation and modelling skills
• Good knowledge of pricing and modelling techniques and approaches.
• Analytical and conceptual thinking skills
• Competent with Microsoft packages (Excel, PowerPoint, Word)
• Ability to work effectively in a time pressured environment and prioritise own workload
• Influencing, persuading and relationship management skills to build working relationships with key stakeholders across the business and with external key stakeholders
• Strong understanding of commercial, legal, regulatory, and accounting framework around motor finance and leasing
• Individual & team orientated experience

How will we support you:

The business core values are integral to their corporate culture and guide their actions and decisions. These values include:

Openness – Embracing change and new opportunities, learning from mistakes and acting with integrity, Responsibility – Making consistent decisions and committing to them personally, fostering trust and effective teamwork.

Appreciation – Reflecting on actions, respecting each other, offering clear feedback and celebrating success

Transparency –Acknowledging concerns and identifying inconsistencies constructively

Trust – Relying on each other to act swiftly and achieve goals

Diversity – Valuing diverse backgrounds and experiences to enhance innovation and competitiveness

Compensation

We offer a competitive hourly wage plus an annual performance-related bonus. You will receive a generous annual leave up to 35 days which is inclusive of bank holidays. There's free on-site parking available and you'll have access to a subsidised restaurant. We offer hybrid working where employees split their time between working remotely (often from home) and working in the office

Diversity, Equity and Inclusion

Equality, diversity, and inclusion policy is centered around creating a diverse and inclusive work environment that values and respects differences.

The company promotes diversity through various initiatives and has integrated diversity, equity, and inclusion into its HR strategy1.

Key aspects of policy include: Promoting equal opportunities in recruitment and personnel development

Ensuring protection against discrimination and fostering respect in everyday business

Encouraging a diverse workforce to enhance competitiveness, effectiveness and innovation

Supporting five dimensions of diversity: gender, age and experience, physical and mental abilities, sexual orientation and identify and cultural background