Service Rebuild Advisor

1 week ago

Guildford, Surrey, United Kingdom WesTrac Full time £96,000 - £120,000 per year

Reporting to the Area Manager – CRC Powertrain, the Service Rebuild Advisor (SRA) plays a critical role in ensuring quality, cost efficiency, and technical excellence during component rebuilds. This position focuses on parts reusability, salvage processes, Parts & report generation, and failure analysis, while providing technical guidance and mentoring to technicians across the CRC group. This role will be offered on a Full-Time basis.

Roster:  Mon – Fri 10.5 hours per day (including unpaid meal breaks)

Location: South Guildford, WA

What you'll do:

  • Work closely with technicians during strip down, cleaning, and assembly processes, with a strong focus on parts reusability
  • Approve or reject parts for reuse based on visual and measurement tests; determine salvage processes for cost-effective repairs
  • Conduct final inspections and sign-off for component release after rebuild completion
  • Provide technical assistance with Failure Analysis (FA) reporting as well as Component Appraisal Reports
  • Mentor and coach technicians, sharing technical knowledge and best practices
  • Ensure compliance with safety standards, risk assessments, and continuous improvement initiatives
  • Participate in Caterpillar Production System (CPS) meetings and support CI card processes
  • Maintain accurate documentation for inspections, reuse approvals, and failure analysis findings

Skills and Experience:

  • Trade qualification with minimum 5 years post-trade experience in component rebuilds
  • Advanced mechanical aptitude and understanding of component salvage processes
  • Completed or willingness to undertake Caterpillar Applied Failure Analysis 1 training
  • Strong computer literacy
  • Excellent communication and interpersonal skills
  • Ability to work autonomously and collaboratively within a team

Desirable:

  • Caterpillar Applied Failure Analysis training
  • Experience in continuous improvement and lean methodologies

Our Benefits inclusive of but not limited to:

  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute. 
  • Employee Referral Program– Opportunity to receive a referral bonus up to $5000 for applicable roles.
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment

With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number : 4990

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