Key Account Manager

5 days ago


Newry, United Kingdom Bell Recruitment Full time £30,000 - £60,000 per year


Key Account Manager

Location: Newry

Department: Commercial

Reports To: Commercial Manager / Head of Commercial

Overview

We are seeking a proactive and commercially driven Key Account Manager to join the commercial team. In this role, you will support the development and execution of a strong sales plan aligned with the companys growth strategy. You will be responsible for delivering sales, margin, and category growth across key retail and/or foodservice accounts while building strong, collaborative customer relationships.

This is a critical role with significant influence over day-to-day commercial performance and long-term customer development.

Key Responsibilities

Account Management & Business Growth

  • Manage and grow assigned key accounts to achieve sales, margin, and category targets.

  • Develop tailored account plans to maximise performance and identify new opportunities.

  • Lead key customer meetings, ensuring strong commercial presentations and negotiations.

  • Optimise existing product listings and drive new product development opportunities in collaboration with NPD and Marketing.

Customer Relationship Building

  • Build and maintain collaborative, long-term partnerships with key customers.

  • Act as the main point of contact for customer queries, issues, and commercial updates.

  • Monitor customer performance, trends, and feedback to identify risks and opportunities.

Commercial Strategy & Execution

  • Contribute to the creation and delivery of the overall sales strategy and annual commercial plan.

  • Track and analyse sales data, performance KPIs, promotions, and forecasts to support decision-making.

  • Ensure pricing strategies and promotional plans align with business objectives.

  • Work closely with internal teams including Supply Chain, Finance, Technical, and Operations to deliver service excellence.

Operational & Administrative Duties

  • Maintain accurate records of account activity, sales forecasts, pricing agreements, and commercial documentation.

  • Prepare monthly reports, business reviews, and performance updates.

  • Support the day-to-day commercial operations and ensure alignment between departments.

Skills & Experience Required
  • Proven experience in account management or commercial roles, ideally within FMCG or food manufacturing.

  • Strong commercial awareness with the ability to interpret sales data and financial metrics.

  • Excellent negotiation, communication, and presentation skills.

  • Ability to build strong internal and external relationships at all levels.

  • Strong organisational skills with the ability to manage multiple priorities.

  • Experience working with major retailers or foodservice customers is highly desirable.

  • Self-motivated, results-driven, and able to work independently and as part of a team.

Personal Attributes
  • Commercially focused with strong analytical thinking.

  • Confident, professional, and customer-centric.

  • Able to influence stakeholders and drive collaborative outcomes.

  • Ambitious, adaptable, and proactive in identifying new business opportunities.




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