Planner
23 hours ago
The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices.
Sureserve Compliance South, delivers heating services within the social housing sector across London & the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities.
Role
- The purpose of the role is to act as the focal point of contact for our customers, providing a high level of customer service across multiple contracts and projects. You will have experience in customer service from a previous administration role, preferably working within social housing/construction.
- Scheduling jobs with customers across multiple contracts.
- To take ownership of the administration of contract whilst co-working on various other contracts to ensure high levels of cooperation and knowledge within the team.
- Answer inbound customer calls relating to repairs and servicing for all clients in a courteous and professional manner.
- Answer customer queries and take ownership of any issues arising through to completion.
- Raise jobs and make appointments using the main customer database and complete any associated administrative tasks as necessary logging information accurately and concisely.
- All associated ad-hoc administrative duties.
Essential Criteria
- Previous administrative experience, preferably from a social housing/construction background
- Able to provide a high level of courteous, professional customer service
- Highly proficient in MS Office, in particular Outlook and Excel
- Good written and verbal communication skills
- Flexible attitude with strong organisational skills
What We Can Offer You
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
- Competitive salary
- Contributory Pension scheme
- Life assurance
- 28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days
- Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.
In addition, the role offers:
- Sureserve Benefits Hub, accessing over 1000's retail discounts
- Virtual GP service, 24/7, 365 days, available for employees and your immediate family
- Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family
- Bike2Work scheme
- Home & Electronics – salary sacrifice purchase scheme
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status
Reasonable adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact
Pre-employment checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks
-
Property Services Planner
1 week ago
Dartford, Kent, United Kingdom Riverside Full timeJob Title: Property Services PlannerContract Type: PermanentSalary: £31,766.68 Per AnnumWorking Hours: 40 hours per week Working Pattern: Monday - Friday, HybridLocation: Dartford, KentIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit...
-
MEP Principal Planner
2 weeks ago
Dartford, Kent, United Kingdom Crown House Technologies Full time £55,000 - £90,000 per yearDo you have MEP planning experience on large, complex construction projects?Are you ready to shape the future of the UK's life sciences sector?Then our in-house MEP Engineering business, Crown House Technologies, is the company for youWe're looking for a Principal MEP Planner to support both pre-construction and live delivery stages across major projects in...
-
Event Executive
9 hours ago
Dartford, Kent, United Kingdom Mark Allen Group Full timeEvent Executive – GHIHybrid (Dartford, 3 days in office)The salary is up to £27,000 (DOE) plus company benefits.Are you passionate about creating exceptional events and excited to build a rewarding career in the aviation industry? Join us as an event executive, supporting the delivery of GHI's prestige networking services and playing a key role in...
-
Event Executive
24 hours ago
Dartford, Kent, United Kingdom Mark Allen Full timeEvent Executive – GHIHybrid (Dartford, 3 days in office)The salary is up to £27,000 (DOE) plus company benefits.Are you passionate about creating exceptional events and excited to build a rewarding career in the aviation industry? Join us as an event executive, supporting the delivery of GHI's prestige networking services and playing a key role in...
-
Operational Administrator
2 weeks ago
Dartford, Kent, United Kingdom Wincanton Ltd Full time £29,355 - £40,000 per yearWe are looking for Operational Administrators to join our Team at Dartford CDC who will be responsible and accountable for operational administrative duties across the warehouse functions.You will be responsible for all warehouse transactions into the warehouse management systems, for receiving, locating, storage and planning of customer orders while working...
-
Project Manager
16 hours ago
Dartford, Kent, United Kingdom Egis Full timeCompany DescriptionEgis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years' experience and a team of 19,500 employees in over 120 countries...
-
Planner/scheduler
1 week ago
Dartford, United Kingdom Howells Solutions Full time**Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, Permanent position Based in Dartford **Salary**: £22k-£24k** Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners /...
-
Construction Planner
1 week ago
Dartford, United Kingdom Countryside Partnerships Full timeAre you an experienced Construction Planner seeking your next progressive step? Are you programme focused, with an ability to plan large scale construction projects? If so, this could be the role for you. We are a multi-award-winning housebuilder that operates nationally across 16 regions and 3 timber frame factories. Right now, as part of our continued...
-
Supply Planner
2 days ago
Dartford, United Kingdom Fresh People Ltd Full time**The Role - Supply Planner** At Fresh People we are currently recruiting for a Supply Chain Planner to join the Purchasing Team on behalf of our Client a Food Supplier to the South East & London based Chef Network, based at their new prestigious offices soon to be located in Dartford Kent. **Role** **Responsibilities will include but will not be limited...
-
Planner
1 week ago
Dartford, United Kingdom Mears Group Full timeAnnual salary: up to £27,583.40 Planner Dartford Full Time, Permanent Salary up to £27,583,40 per annum. We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm’s Length...
-
Materials Planner
2 days ago
Dartford, United Kingdom New Appointments Group Full timeA great opportunity has arisen for a Materials Planner to join our client on the outskirts of Dartford. Your role as a Planner will be to purchase and oversee the movement of stock to the delivery point by liaising with suppliers to manage and ensure accuratestock. You will have excellent problem solving, listening and organisational skills. **Main...
-
Transport Planner
2 weeks ago
Dartford, United Kingdom EMS LOGISTICS UK LIMITED Full time**Overview** **Responsibilities** - Develop and implement transport plans that align with organisational goals and customer requirements. - Analyse transportation data to identify trends and areas for improvement. - Coordinate with suppliers, clients, and internal teams to ensure timely deliveries and resolve any issues that may arise. - Utilise IT systems...
-
Planner/customer Service Advisor
1 week ago
Dartford, United Kingdom Howells Solutions Full time**Repairs Planner/Customer Service Advisor - Social Housing Repairs & Maintenance Permanent Based in Dartford £23,000 - £25,000 per annum** Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners /...
-
Supply Planner
2 days ago
Dartford, United Kingdom Fresh People Ltd Full time**The Role - Supply Planner** At Fresh People we are currently recruiting for a Supply Chain Planner to join the Purchasing Team on behalf of our Client a Food Supplier to the South East & London, based at their new prestigious offices soon to be located in Dartford Kent. **Role** **Responsibilities will include but will not be limited to;** - You will be...
-
Transport Planner
7 hours ago
Dartford, United Kingdom Premier Work Support Full timeWe are currently recruiting for a permanent **Transport Planner** for a company based in the Dartford area. As the Transport planner you will be responsible for planning deliveries to retail outlets across UK and Ireland utilising all mediumsof transport which includes utilising their own fleet, parcel carriers, pallet carriers, and 3PL. The primary...
-
Transport Planner
4 weeks ago
Dartford, United Kingdom Integral Staff Full timeLead Transport PlannerSalary:£35,000 - £40,000 Per AnnumLocation:DartfordHours:Monday to Friday, 8:00am 5:00pmIntegral Staff are proud to be recruiting on behalf of our well-established client for aLead Transport Plannerbased inDartford. This is an excellent opportunity for an experienced transport professional to join a dynamic logistics team and take...