Front of House Coordinator

7 days ago

Gloucester, Gloucestershire, United Kingdom Fasthosts Full time

Onsite Gloucester City Centre | 12 month Fixed Term Contract | Part time | 3 x 12-hour shifts in an 8-day cycle

A Front of House Coordinator / Receptionist is needed to provide Maternity Cover, to be the welcoming face of our brilliant workspace in the centre of Gloucester. You'll be the first point of contact for staff, visitors, and contractors, making sure everyone feels looked after while keeping our front desk operations running smoothly. From greeting guests and managing calls to coordinating fire drills, monitoring security, and supporting health & safety—you'll be at the heart of it all.

Our office is manned 24/7 - This is an onsite role with a 12hr shift pattern between 7am and 7pm.

What will you be doing?

Your duties will include:

  • Safety & Checks: Carry out daily building walkarounds, manage fire drills, and report health & safety risks.
  • Front Desk: Greet visitors and staff, manage bookings, access control, and contractor check-ins.
  • Communication: Handle calls, arrange taxis, and notify staff of deliveries.
  • Security & Handover: Monitor CCTV, maintain logs, and complete shift handovers.
  • Facilities: Track stock levels, manage car park records, and support general site operations.
What experience do you need under your belt?
  • Previous reception or front-of-house experience, or comparable experience
  • Strong communication skills and a confident phone manner
  • Comfortable using tech and managing multiple tasks
  • A team-first attitude and great time management
  • Bonus if you've used Google Workspace or have CCTV training (we'll provide it if needed)
What else do you get out of it?

We value what each person brings to the table, from amazing ideas to great work attitudes. That's why it's only fair we give as much as we receive with a vast array of benefits and perks including:

  • Salary of ~ £21,100 p/a
  • 27 days annual leave pro rata + bank holidays
  • Hybrid working policy
  • Contributory pension scheme
  • Private healthcare and Life assurance
  • Employee assistance programmes
  • Cycle scheme
  • Free parking close to our offices in a vibrant city centre location
  • Free soft drinks, fruit and excellent coffee are available in our multiple break rooms.

And of course the fun stuff When you spend so much time with your colleagues we want to make sure you have the benefit of social events, summer and Christmas parties, fitness groups, running teams and so much more.


Interested?

So, like the sound of working at Fasthosts? We don't blame you, we think it's pretty great too

Send us your application and if we think you fit the bill a member of our recruitment team will be in touch for an initial call to talk about what to expect next.

We can't wait to hear from you

Fasthosts is an equal opportunities employer, committed to fair treatment for all and value diversity in our workplace. We do not condone discrimination in any shape or form. At Fasthosts, your individuality is welcomed and celebrated.

Notice to Agency and Search Firm Representatives: Fasthosts is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Fasthosts employee by a third party agency and/or search firm without a valid written & signed search agreement will become the sole property of Fasthosts. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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