Case Support Officer

Details
Reference number

438136

Salary

£29,385 - £30,738

£29,385 - £30, % employer pension contributions

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Other

Contract type

Fixed term

Length of employment

Fixed term appointment until 13th August 2027. Please note this post may become permanent.

Business area

SF - Operational Delivery

Type of role

Administration / Corporate Support

Working pattern

Full-time

Number of jobs available

1

Contents

• Location
• About the job
• Benefits
• Things you need to know
• Apply and further information

Location

Huntly, Scotland, AB54 4SJ

About the job
Job summary

Grampian Conservancy is a growing team of 18 people. The Conservancy Office is around 2 miles outside Huntly on the B9022 Portsoy road and is where the majority of our staff are based. The Case Support Team are based in Huntly.

The conservancy team are busy, dedicated and enthusiastic carrying out a wide range of interesting and often complex casework and projects around our regulatory, grant giving and partnership remit. A key focus of our work is woodland creation with the Conservancies having a vital role in delivering the Scottish Government's woodland creation targets. Issuing and regulating felling permissions is also a large part of our work in Grampian.

Grampian Conservancy has two area teams each led by an Operations Manager, supported by the Case Support team and Office Manager.

We strongly believe in an inclusive and supportive work culture. We welcome applications from everyone, regardless of background. Scottish Forestry are a flexible employer and encourage applicants who wish to work

Job description

You will be part of the Case Support Team and provide administrative support for the Conservancy's Grants & Regulations function and also an information and enquiry service to agents and the general public. You will also assist with general administration duties to provide support to the Operations Team and the Office Manager to ensure business needs are met and the smooth running of the Team and Office.

Main Duties

• Assist in the processing of Forestry Grant Scheme applications ensuring compliance with guidance and policies;
• Assist in the processing of EIA screening requests ensuring compliance with guidance and policies;
• Processing Felling Permission applications within customer charter timescales;
• Use of bespoke internal IT systems to assist in the processing of grant applications;
• Support the administration of Forest Plans;
• Maintain accurate records, both manually and electronically, and correspond with customers as required;
• Provide advice and support to colleagues, applicants and external stakeholders;
• General finance duties relating to processing invoices & managing supplier information;
• Carry out general office administration and support to the team ensuring business needs are met.

Person specification

Success Profile

The Success Profile below set outs the essential and desirable elements that make up the vacant position - you'll be expected to demonstrate how you meet the Experience criteria at application and/or interview stage. Any Behaviours will be assessed at interview stage.

Experience

Essential:

• Experience of working in an office environment, in a team providing support to a diverse group of internal and external stakeholders;
• Experience of planning, organising and managing workloads;
• Proficient in the use of Microsoft Office packages such as Outlook , Word and

Desirable:

• Previous experience of grants and regulations administration;
• Strong numerical skills.

Behaviours

On the application form you'll find four free text boxes to provide your behaviour responses. Please note, you're only required to provide evidence against the below behaviours on your application. This means that if less than four behaviours are noted, you can leave the relevant free text(s) box blank on your application.

Behaviour 1 and Lead Criteria: Managing a Quality Service

Behaviour 2: Delivering at Pace

Behaviour 3: Working Together

Benefits

Alongside your salary of £29,385, Scottish Forestry contributes £8,512 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

If successful, you will be entitled to a wide range of benefits, the detail of which can be found here.

Things you need to know
Selection process details

Please see our recruitment portal for further details

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : HR Team
• Email :

Recruitment team

• Email :

Further information

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