Graduate Business Analyst

Love tackling puzzles and breaking down big problems into bite-sized chunks? We are looking for analytical thinkers who can uncover patterns and approach challenges with creativity. Whether you excel at dissecting complex issues or finding innovative perspectives, your critical thinking abilities will truly shine in this role. At Car Benefit Solutions, change is constant, making it the perfect environment for adaptable minds that thrive in dynamic settings. If you're ready to take the next big step in your career, we have an exciting opportunity waiting for you at Car Benefit Solutions.

We are currently seeking a Graduate Business Analyst to join our team. As a Graduate Business Analyst, you will be responsible for developing technical and non-technical solutions to business problems by defining, analysing, and documenting requirements. You will also be responsible for managing the documented solution into a Live environment including but not limited to training, piloting, benefits measurement, and project closure.

The salary for this role is £24,000 per annum. Working 35 hours per week, Monday to Friday. This role is hybrid, which will consist of a mix of both office and home working each week, which will be dependent on business requirements.

(Please note: due to our extensive induction programme, a higher level of office attendance will be required during the initial months)

About Us

At Car Benefit Solutions, we specialise in providing Employee Car Ownership Schemes and other customised car schemes, such as salary sacrifice. With support from leading motor manufacturers and managed by our dedicated team at CBS, our schemes are thoughtfully designed to bring benefits to both employers and employees.

We have a strong reputation in the Automotive and Corporate sectors. We are proudly recognised as a 3-star World Class best company to work for, ranked 3rd in the Business Services sector. Additionally, we are among the top 25 employers in the Northwest region. Our commitment to our people is further exemplified by our Gold status as Investors in People and We Invest in Wellbeing.

Responsibilities:

• Investigate root causes of problems, identify where a business need exists, and shape the project to address this need. Evaluate the options to meet the business needs and support the development of the changes.
• Research, analyse, and define current and proposed business processes; apply gap analysis to identify actions required to implement the revised processes.
• Communicate with allocated specialist department(s) to understand and document their current system/processes, and their future requirements and priorities.
• Develop and maintain relationships with stakeholders to ensure buy-in, maintain credibility, influence outcomes, and manage expectations.
• Contribute towards the current development roadmap with change priorities and be confident explaining this to the wider team.
• Use a range of tools and techniques such as swim lane diagrams, requirements catalogues, user-stories, and wire frames etc. of new/existing systems or processes to elicit, analyse, define, manage, and document requirements for business and IT change initiatives. Communicate requirements with business, users, and development team to ensure requirements are reflective of business needs.
• Support business staff in testing business and IT changes to ensure acceptability and support the deployment of the changes to ensure a smooth transition.
• Plan, document, and deliver training to staff when new functionality (or changes to existing functionality) is being released i.e. release guides/videos, training sessions, or external marketing.
• Provide regular updates to Lead Business Analyst on the progress of active projects/change requests.
• Applying the principles of LEAN to recommend and deliver business improvements (not limited to IT systems) to enhance efficiencies and create value.

Qualifications:

• Degree educated to 2:1 or above (essential). While having a background in Business, Business Informatics or STEM (Science, Technology, Engineering, and Mathematics) fields would be an advantage, we are open to applications from all academic backgrounds.
• Work placement or internship completed as part of a degree (desirable).

Skills, Knowledge, and Attributes:

Essential:

• Ability to analyse and problem solve both day to day and strategic business issues.
• Inquisitive and confident nature where you are not afraid to ask questions.
• Self-motivated, results and delivery-focused with a commitment to the quality of work and attention to detail.
• Excellent organizational and time management skills with the ability to manage multiple tasks efficiently with minimal guidance.
• Excellent communication and interpersonal skills to interact with internal and external contacts.
• Flexible and committed approach to work.
• Strong verbal and written communication skills.
• Ability to take charge, anticipate challenges, and propose solutions without constant guidance.
• An adaptable mind that thrives in dynamic environments – new teams, technologies, and trends.
• Flexible and committed approach to work.
• Commitment to customer centricity across all areas of role and interactions with internal and external customers.
• Ability to work in line with CBS Core Values of pride, integrity, accountability, continuous improvement, and enjoyment.

Desirable:

• Competent user of the whole MS Office suite, including MS Visio.

Please note as part of our pre-employment checks, all successful applicants must undergo a basic DBS check prior to starting employment.