Key Account Manager
6 days ago
Description
THE OPPORTUNITY
As a Key Account Manager, you will work closely with our franchise clients, providing them with data-driven insights and actionable pricing and business recommendations to boost profitability. Using RMS methodologies, you will explore the factors influencing consumer purchase decisions at the store, category, and item levels. Afterward, you will share these insights with the Franchisees and their management teams. This role is available as a hybrid position in our London offices, where you will have the flexibility to work both in the office and remotely.
WHO YOU'LL WORK WITH
You'll be part of our European Consulting Services team, reporting to the VP of Consulting Services. You will manage multiple franchise accounts and establish strong relationships with key corporate client contacts. Your responsibilities will include engaging with senior client personnel to discuss pricing strategies and ensuring the successful implementation and follow-up of these strategies across owned and franchised locations. At our company, we take pride in encouraging each other's career ambitions and you'll find ample opportunities for personal development WHAT YOU'LL DO
- Manage franchise accounts and build strong relationships with key corporate client contacts
- Collaborate with your team to create reports, presentations, and analyses.
- Present insights and recommendations to both key corporate client contacts and franchisees
- Facilitate pricing best practices and pricing tools training, while providing ongoing support with general queries and adhoc pricing requests to franchisee clients
- Conduct regular meetings with franchisees to ensure their understanding and adherence to proposed revenue management strategies.
- Native-level proficiency in English is required
- Proficiency in additional languages is highly desirable, particularly in Scandinavian languages
- 5 Years' Experience preferably in key account management, business analytics, consulting, consumer research or revenue management.
- Proficiency in the use of a range of management information systems including Excel and Powerpoint
- Outstanding written and presentation skills with excellent communication at all levels
- Proven commercial and business acumen, demonstrated through compelling client interactions, adept storytelling, and strong analytical and critical thinking skills.
- Exceptional time management and organization skills to successfully manage multiple deadlines.
- Ability to travel; occasional trips and client visits as needed
- Bachelor's degree in Business, Economics, or any related subjects
- 3-5 years of experience in the hospitality or retail industry, preferably in revenue management or account management
- Health Benefits: Medical, dental, and vision coverage
- Retirement Plans (based on location)
- Paid Time Off: 25 vacation days and paid holidays
- Work-Life Balance: remote working options
- Professional Development
- Additional Perks: Gym memberships, wellness programs, and more (based on location)
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