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Senior Supervisor

3 weeks ago

Dumbarton G JN, United Kingdom Stag's Head Full time £48,000 - £60,000 per year

The Stags Head, 116 Glasgow road, Dumbarton Road is recruiting for a Senior Supervisor

Bar Experience Preferred.

Job Overview

We are seeking an experienced and dynamic Senior Supervisor to oversee daily operations within our hospitality and food service environment. The ideal candidate will possess strong leadership skills, extensive culinary and restaurant experience, and a passion for delivering exceptional customer service. This role offers an opportunity to lead a dedicated team, ensure food safety standards are maintained, and contribute to the overall success of our establishment. The Senior Supervisor will be responsible for managing staff, supervising food preparation and service, and maintaining high standards of quality and efficiency.

Duties

  • Supervise and coordinate daily kitchen and front-of-house operations, ensuring smooth workflow and excellent service delivery
  • Oversee food preparation, cooking, and presentation to meet quality standards
  • Manage team members, including assigning tasks, providing training, and conducting performance evaluations
  • Ensure compliance with food safety regulations and hygiene standards across all areas of operation
  • Monitor inventory levels, order supplies as needed, and manage stock rotation
  • Assist in developing menus and specials in collaboration with culinary staff
  • Handle customer feedback professionally, resolving issues promptly to maintain high satisfaction levels
  • Lead by example in hospitality practices such as serving guests courteously and maintaining a welcoming environment
  • Implement health and safety policies within the team to minimise risks
  • Support recruitment processes for new staff members

Qualifications

  • Proven supervising experience within a restaurant or hospitality setting
  • Extensive knowledge of food preparation, cooking techniques, and food safety protocols
  • Strong team management skills with the ability to motivate staff effectively
  • Experience in food production, kitchen operations, or hotel services is desirable
  • Familiarity with restaurant or barista operations is advantageous
  • Excellent organisational skills with the ability to multitask under pressure
  • Leadership qualities with a focus on customer service excellence
  • Previous experience in culinary roles such as chef or cook is beneficial but not essential
  • A recognised qualification in hospitality management or culinary arts is preferred

This position offers an engaging environment for professionals passionate about hospitality and culinary excellence. We seek motivated individuals eager to lead teams, uphold high standards, and contribute positively to our organisation's reputation.

Job Types: Full-time, Permanent

Pay: £12.75-£13.00 per hour

Expected hours: 37 – 45 per week

Benefits:

  • Employee discount

Work Location: In person