Transport Assistant

1 week ago

Rochester, Medway, United Kingdom MTS Cleansing Services Ltd Full time £12,960 - £29,984 per year

Position:
Transport Assistant

Location:
Stanley House,Anthonys Way, Medway City Estate, Rochester, Kent, ME2 4NF

Line Reporting Manager:
SST Divisional Manager

Hours:Monday - Friday, Alternate weeks 06:00am-16:00pm & 08:00am-18:00pm (hours unpaid lunch)

Salary:£12.60ph / £29,484 Annually

What We Offer

  • 20 days holiday plus bank holidays
  • MTS Uniform
  • Company events
  • Company pension
  • Free parking / On-site parking
  • Health & wellbeing programme
  • Death In Services
  • Referral programme

Principle Duties And Accountabilities

  • Liaise with and assist generally other sections in the Company in the delivery of operational and administrative services to internal and external customers
  • Support Senior Transport Teams

Roles And Responsibilities ForTransport Assistant
Logistics & Planning

  • Assist line manager in the delivery of planned and reactive services to industrial, commercial and domestic customers in accordance with established procedures.
  • Assist line manager to Monitor and analyse data to identify trends, challenges, and opportunities for operational improvement.
  • Be aware and monitoring of daily vehicle revenue
  • Take responsibility for managing planning of works in line managers absence

Customer Service

  • Receive service requests verbally or electronically, providing advice and prices to customers, and coordinate the relevant resources to meet agreed timescales and optimize performance.
  • Address/resolve complaints and issues in a timely and professional manner.
  • Liaise with other departments within the organisation and assist in the delivery of operational and administrative services to internal and external customers.

Data Processing & Administration

  • Managing the in-house systems and databases (Weighsoft, CTrack, Ortec, AAIR)
  • Managing and maintaining office files
  • Ensure that all jobs are documented correctly
  • Take responsibility for drivers timesheet/hours in managers absence

Health & Safety ForTransport Assistant
Section 7 of the Health & Safety at Work Act states the general duties of employees at work
It shall be the duty of every employee while at work to:

  • To take reasonable care for the health and safety of themselves and of other persons who may be affected by their acts or omissions at work; and
  • as regards any duty or requirement imposed on their employer or any other person by or under any of the relevant statutory provisions, to co-operate with them so far as is necessary to enable that duty or requirement to be performed or complied with

Transport Assistant Health And Safety Responsibilities Are

  • To understand and comply with the company health and safety policy
  • To influence and promote a positive health, safety culture within the organisation and lead by example
  • To ensure all works activities are carried out in a safe manner and in accordance with legislative, company requirements and the risk assessments
  • To ensure housekeeping of the works and welfare areas are fully maintained
  • To carry out comprehensively and complete in full, all company required documentation
  • To report all health, safety and environmental incidents to the Line Manager within 2 hours of it happening
  • To ensure awareness of the company fire and first aid arrangements, and emergency evacuation procedure

Qualifications / Competency ForTransport Assistant

  • Previous experience including fleet resources
  • Previous experience in the transport, waste or logistics industry desired
  • Must have the ability to take on responsibility for your own workload
  • Proficient using Microsoft Office systems including Word and Excel
  • Good communicator, able to provide clear oral and written advice to field teams and management as required
  • Organizing and planning skills to ensure work programmes are established and followed
  • Able to work with a minimum of supervision
  • Reliable, responsible, numerate and commercially aware
  • Receptive to training and new ways of working
  • Ability to work well under pressure

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