Trainee Customer Service Coordinator
1 week ago
Trainee Customer Service Coordinator - Bicester
- £12.21 an hour
Hours:
- Full-time
- Permanent
The role of Trainee Customer Service Coordinator:
- Starting as a Trainee, you'll receive full training and ongoing support to help you grow into a Scheduler/Coordinator role.
- Data entry of meter readings and other key information into internal systems.
- Answering calls and assisting customers and engineers in a professional, helpful manner.
- Providing administrative support to the wider team.
Managing emails and ensuring accurate, up-to-date records.
Schedule and allocate work to internal engineers and subcontractors.
- Raise jobs, work orders, and purchase orders within company systems.
- Manage your own portfolio of clients, ensuring all work is delivered on time and to a high standard.
- Liaise with clients and field teams, keeping everyone informed and updated.
The ideal Trainee Customer Service Coordinator:
- Strong communication skills and a positive, can-do attitude.
- Excellent organisational skills and attention to detail.
- Confident using computers and learning new systems.
- Ability to multitask and work in a fast-paced environment.
- A genuine interest in developing a long-term career in coordination, scheduling, or customer service.
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