Trainee Customer Service Coordinator

1 week ago


Launton OX AA, United Kingdom Berry-Hireonline Full time £24,000 - £36,000 per year

Trainee Customer Service Coordinator - Bicester

  • £12.21 an hour

Hours:

  • Full-time
  • Permanent

The role of Trainee Customer Service Coordinator:

  • Starting as a Trainee, you'll receive full training and ongoing support to help you grow into a Scheduler/Coordinator role.
  • Data entry of meter readings and other key information into internal systems.
  • Answering calls and assisting customers and engineers in a professional, helpful manner.
  • Providing administrative support to the wider team.
  • Managing emails and ensuring accurate, up-to-date records.

  • Schedule and allocate work to internal engineers and subcontractors.

  • Raise jobs, work orders, and purchase orders within company systems.
  • Manage your own portfolio of clients, ensuring all work is delivered on time and to a high standard.
  • Liaise with clients and field teams, keeping everyone informed and updated.

The ideal Trainee Customer Service Coordinator:

  • Strong communication skills and a positive, can-do attitude.
  • Excellent organisational skills and attention to detail.
  • Confident using computers and learning new systems.
  • Ability to multitask and work in a fast-paced environment.
  • A genuine interest in developing a long-term career in coordination, scheduling, or customer service.


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