Volunteer Ward Assistant

2 weeks ago


Plymouth PL XA, United Kingdom b coffee Full time £5,000 - £10,000 per year

St Luke's Hospice Plymouth

Volunteering in Support Roles

VOLUNTEER WARD ASSISTANT

Location: Turnchapel

Overview of role requirements

To assist the Turnchapel teams of reception, clinical admin and nurses with the responsibility of keeping the workplace safe, tidy and a pleasant place to work.

The following are examples of the tasks that need doing from time to time, and the post holder will support the teams in those areas where their skills and capabilities allow, and as agreed with the teams:

· Flowers / vase changes

· Laundry cages brought in, putting away of laundry and removal of laundry cages

· Tidying of conservatory.

· Clearing left over dishes/cups from wards to kitchen, but no kitchen or catering involved

· Ensuring foyer at main entrance kept clear and safe

· Will require a good level of physical fitness to carry out general porterage of furniture and equipment when necessary

· Plant watering, distribution of general deliveries, post and messages around the unit

Your role

· To be able to approach reception, clinical admin and the nurses to see what is needed during your shift, as well as keeping an eye on the general tidying.

Your Qualities

· Please note whilst the above is a range of tasks undertaken, no one volunteer will be expected to have the skills to undertake all these tasks.

· Skills/qualities expected: ideally we are looking for a friendly, cheerful, approachable person, and someone who feels able to go into a ward of quite poorly people to retrieve cups and plates with a smile and a softly spoken voice. Someone who is happy to work on their own to change the vases and flowers as required, and is confident enough to go into other offices to deliver messages and packages.

How we work together

Volunteers are a valued and vital part of St Luke's Hospice Plymouth.

What volunteers can expect from St Luke's Hospice Plymouth

  • To be valued and treated with respect

· To receive the appropriate induction and training

· To be supported in the role, with a clear explanation of what it involves

· To have adequate supervision in the role

· To have access to information to enable them to perform their tasks

· To be able to decide at any time to end their involvement with St Luke's

· To have safe working conditions

· To be reimbursed for reasonable travel expenses

· To be appropriately covered by insurance

· To develop and grow with the volunteer role

· To be part of a fun and motivated team

What St Luke's asks from volunteers

· To perform tasks with reliability, flexibility and commitment

· To work towards St Luke's aims, objectives and core values

· To attend training and volunteer meetings when required, where possible

· To accept support and supervision to enable performance of tasks

· To communicate with your supervisor if you are unable to attend

· To respect and always maintain confidentiality

· To use your specialist skills/knowledge to convert donated items into sales/funds

Job Type: Part-time

Work Location: In person



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