Retail Volunteers

2 weeks ago

Plymouth, United Kingdom ST LUKE'S HOSPICE PLYMOUTH Full time

**St Luke’s Hospice Plymouth**

**Volunteering in Charity Shops (various locations)**

**Retail Volunteer**

**Title **Shop Volunteer, part-time

**Reporting to **Shop Manager/Shop Assistant

**Location **St Luke’s charity shops - various locations in Plymouth city centre and surrounding areas; our shop in Modbury is currently in need of volunteers. Please see our website for a full list of all our shops.

In this role, your aim will be to adopt a friendly manner and good communication skills when dealing with our customers, whilst learning aspects of working as part of a successful retail team in the charity sector. To use your skills and time in supporting the shop to generate revenue to allow St Luke’s Hospice to continue to develop and deliver its vital services in the local community, as well as helping to support and deliver on the key values of St Luke's Hospice at all times whilst volunteering with us.

**Your role**
- To help with cash handling and till operation as required.
- To aid with stock room and shop floor efficiency as part of the systems put in place by the Shop Manager/Shop Assistant.
- Help to promote Gift Aid and the benefits it brings to St Luke’s Hospice Plymouth
- Conform to our basic Health, Safety and Security at work guidelines.
- Helping to maintain the cleanliness of both work areas, and equipment used, throughout
- the shop operation.
- Preparing donated goods for sale, including - receiving, sorting, pricing,
- displaying/selling of all.
- Maintaining the safety and security of goods and materials throughout the shop.
- Contributing to the sorting of goods and materials for recycling or safe disposal.
- A positive contribution to the level of customer service offered in the shop.

**Your Qualities**
- Willingness to communicate openly and honestly with Shop Manager/Shop Assistant
- Building of trusting relationships with our customers to provide a brilliant and consistently good customer experience
- Effective team-work volunteers in-store to ensure we are all working towards the same goals
- All other liaison with retail teams as required

**How we work together**

Volunteers are a valued and vital part of St Luke’s Hospice Plymouth.

What volunteers can expect from St Luke’s Hospice Plymouth
- To be valued and treated with respect
- To receive the appropriate induction and training
- To be supported in the role, with a clear explanation of what it involves
- To have adequate supervision in the role
- To have access to information to enable them to perform their tasks
- To be able to decide at any time to end their involvement with St Luke’s
- To have safe working conditions
- To be reimbursed for reasonable travel expenses
- To be appropriately covered by insurance
- To develop and grow with the volunteer role
- To be part of a fun and motivated team

What St Luke’s asks from volunteers
- To perform tasks with reliability, flexibility and commitment
- To work towards St Luke’s aims, objectives and core values
- To attend training and volunteer meetings when required, where possible
- To accept support and supervision to enable performance of tasks
- To communicate with your supervisor if you are unable to attend
- To respect and always maintain confidentiality
- To use your specialist skills/knowledge to convert donated items into sales/fundsJob

**Job Type**: Volunteer

Work Location: In person

  • Assistant Shop Manager: Lead Retail

    3 days ago

    Plymouth, United Kingdom The Hospice Full time

    A local charity organization is seeking an Assistant Shop Manager to foster a caring and professional retail environment. Key responsibilities include sourcing and managing donated goods, supporting volunteers, and ensuring excellent customer service. Ideal candidates will possess retail experience and the ability to lead and inspire a team. This position...

  • Assistant Retail Manager

    2 weeks ago

    Plymouth, Plymouth, United Kingdom Hamoaze House Full time £64,000 - £65,000 per year

    Job DescriptionPost Title: Assistant Retail ManagerDepartment: Retail (Charity Shop)Location: Hamoaze House Charity Shop, Mount Wise, PlymouthReports to: Retail ManagerHours: 15 hours per week (flexible across 3–4 days, including some Saturdays)Salary: £12.75 per hourContract Type: Permanent1. Job PurposeTo assist the Retail Manager in the effective and...

  • Retail Operations Manager

    4 days ago

    Plymouth, United Kingdom St Lukes Hospice Plymouth Full time

    Hours Full-Time; 37.5 Per Week Salary £40,144 Per Annum Overview As Retail Operations Manager, you will report to the Head of Retail and be responsible for the smooth and successful running of our retail estate. You’ll lead Cluster managers, drive sales performance, champion excellent customer service, and ensure each store reflects our values and...

  • Retail Manager

    1 week ago

    Plymouth, United Kingdom National Trust Full time

    Summary **We're looking for a Retail Manager to join our team to work across both our Saltram and Cotehele properties.** **Hours**: Working **37.5** hours per week **Salary**: £**27,300** per annum **Duration**: Permanent Vacancy What it's like to work here Click here to find out more about the Retail operation here at the National Trust. You'll be a...

  • Retail Operations Manager

    1 week ago

    Plymouth, United Kingdom St Lukes Hospice Plymouth Full time

    Hours: Full-Time; 37.5 Per WeekSalary: 40144 Per AnnumAs Retail Operations Manager you will report to the Head of Retail and be responsible for the smooth and successful running of our retail estate. Youll lead Cluster managers drive sales performance champion excellent customer service and ensure each store reflects our values and mission. This is a...

  • Retail Advisor

    1 week ago

    Plymouth, Plymouth, United Kingdom BT Group Full time

    Retail AdvisorSalary: £13.12Location: Aberdeen Bon Accord At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores...

  • Assistant Retail Manager

    22 hours ago

    Plymouth PL BW, United Kingdom Hamoaze House Full time

    Job DescriptionPost Title: Assistant Retail ManagerDepartment: Retail (Charity Shop)Location: Hamoaze House Charity Shop, Mount Wise, PlymouthReports to: Retail ManagerHours: 15 hours per week (flexible across 3–4 days, including some Saturdays)Salary: £12.75 per hourContract Type: Permanent1. Job PurposeTo assist the Retail Manager in the effective and...

  • Retail Advisor Outside LDN 7

    2 weeks ago

    Plymouth, Plymouth, United Kingdom EE Full time £20,000 - £28,000 per year

    Retail AdvisorHours: 16hpwSalary: £13.12p/hLocation: Plymouth: Drake CircusAt EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction...

  • Retail Operations Manager

    7 days ago

    Stamford Road Plymouth, Devon, PL XA, United Kingdom St Lukes Hospice Plymouth Full time £40,000 - £60,000 per year

    Hours: Full-Time; 37.5 Per WeekSalary: £40,144 Per AnnumAs Retail Operations Manager, you will report to the Head of Retail and be responsible for the smooth and successful running of our retail estate. You'll lead Cluster managers, drive sales performance, champion excellent customer service, and ensure each store reflects our values and mission. This is a...

  • Shop Assistant

    2 weeks ago

    Plymouth, United Kingdom St Lukes Hospice Plymouth Full time

    **22.5 Part-Time Shop Assistant Vacancy -** Do you have a passion for giving great customer service with knowledge of fashion or general retailing? Do you possess a can-do attitude and thrive working in a fast pace environment that can support a manager alongside a team of volunteers? Then this may be the position for you, as we are recruiting for our...