System and Intelligence Support Manager

• Suffolk County Council 

• Address: Endeavour House, Ipswich, IP1 2BX - Hybrid working. 

• Salary: £40,777 per annum (pro rata for part time)

• Hours: 37 hours per week - flexible working options available

• Contract: Permanent

This advert is for current Suffolk County Council staff only

We believe in the power of potential. At Suffolk County Council, we celebrate difference and support everyone to thrive. As a System and Intelligence Support Manager in the Procurement team, you'll be encouraged to bring your whole self to work, contribute your ideas, and grow your career in a place that values you. Reimagine the possibilities.

Your role and responsibilities 

• Lead the operation and continuous improvement of our tendering, contract management, and spend data analysis systems.
• Provide specialist support and training to staff and directorates, enabling effective procurement and contract management.
• Develop and deliver robust procurement data analysis to inform category management and strategic decision-making.
• Support the development of a helpdesk, offering guidance, online support, and training across the Council.
• Ensure compliance with procurement rules through process sampling and support for corporate requirements (e.g. procurement cards).
• Deliver management reporting and present complex data to a range of audiences.
• Line manage and motivate helpdesk and analyst staff, fostering a culture of continuous improvement.

You will need 

• Strong collaboration skills, with a willingness to assist and support colleagues.
• Strong organisational skills to prioritise your workload and meet deadlines.
• Good attention to detail with the ability to translate complex data into actionable insights.
• Good communication skills to work effectively with to develop and deliver training materials to a variety of audiences 

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

The Team 

You will report to the Strategic Procurement Business Partner – Systems and Service and sit within the Procurement Team, which provides a professional Procurement support service to the Council. 

The team play a key role in the strategic management of the Council's wholly owned companies, delivering commercial challenge ensuring all service provisions are cost effective and efficient, and providing the best return for the Council and the people of Suffolk.

The team supports Directorates with their own tenders and quotations for low-risk procurement, with support from a procurement helpdesk including the use of on-line templates, procurement systems as well as training and development opportunities. 

Empowering Everyone 

We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For more information 

Please contact Sue Catt (she/her) or Gillian Glanville, for a casual conversation. You can reach them by calling:

Sue on or emailing or

Gillian on or emailing

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word). 

Step 2 - Click 'Apply Now' to start your online application.

Step 3 - Upload a supporting statement indicating how you meet each of the criteria in the 'Person Profile' section of the JPP. 

• You should use the Supporting Statement template.
• Please use Arial font size 11 and keep your statement to a maximum of three sides of A4.

Please note: Without a supporting statement, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. 

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We encourage you to present your own work and ideas throughout the application process.

If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing  or calling If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. 

Closing date: 11.30pm, 19 November 2025. 

Interview date: 24 and 28 November 2025.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid