Airfield Services Handler/Agent

RAF Brize Norton Carterton, Oxfordshire, OX18 3LX
Permanent
Shift Work, 3 days, 3 nights, 6 off
Salary £35,967 Plus Benefits
Starting December 2025
At RAF Brize Norton in Oxfordshire, Serco has been providing multi-activity and engineering support since 1997. Serco proudly support the RAF and MoD, supplying around 20 different services onsite, from engine and aircraft maintenance, to fuelling and ground control services.

Serco are recruiting for an Airfield Services Handler/Agent. The Airfield Services Handler/Agent is accountable to their Airfield Services Shift Supervisor either directly or through Airfield services Senior Handler for the correct, timely and safe completion of all allocated tasks.

Main Accountabilities

• Ensure the correct Serco issued PPE for the allocated task is worn at all times and that all PPE is serviceable and fit for purpose.
• Maintain the work area and rest facilities in a neat and tidy condition.
• Report all building/services defects within your work area to their management chain.
• The submission, where applicable, of reports (In-Forms, DASORS & Serco's Near Miss etc.).
• Observe the requirements of all relevant procedures (AESO's, MAP, MAM-P/D, WI's & LOP's).
• Correctly maintain and update their PDF when required.
• Carry out all reasonable allocated tasks.
• Attend training courses when nominated.
• Comply with the roles & responsibilities of an individual employee in respect to Health & Safety law.

What You Need To Do The Job

• Be able to pass/attain Security Check (SC) Clearance.
• Have a colour perception level, of at least CP2.
• Have less than 6 penalty points on their civilian driving licence
• Be able to self-motivate, to achieve and deliver the highest engineering & safety standards possible.
• Current Aircraft handling experience is preferred but not a necessity.
• Aircraft operations management experience including administrative documentation, aircraft documentation, aircraft support services, weight and balance calculations, operations support (flight planning), aircraft messaging (movement messages, Unit Load Device management, payload messaging, operations support messaging)

What We Offer

• Salary: Competitive salaries with annual reviews
• Pension: Up to 6% contributory pension scheme
• Holidays: 24 days annual leave
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

MoD Security Clearance. Due to the nature of the organisation, all employees of Serco are required to be security cleared to SC level. If successful in your application, we would support you with the SC process. As a guideline only, you would normally need to have been a UK resident for the last 5 consecutive years.

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We're also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.