Director, Hospitality Events

6 days ago

London, Greater London, United Kingdom Restoration Hardware Full time £40,000 - £80,000 per year
Description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.



RH is seeking a Director, Hospitality Events to champion the growth of our events business at our historic Aynho Park Gallery. This strategic, hands-on leader will shape extraordinary guest experiences by cultivating meaningful relationships, expanding brand awareness, and overseeing every detail of the event journey—from inquiry to execution. In close collaboration with our Restaurant & Gallery Leadership Teams, this role will help position Aynho Park as a premier destination for high-profile gatherings, delivering unforgettable moments that reflect RH's commitment to excellence in design, service, and hospitality.

YOUR RESPONSIBILITIES
  • Drive the full lifecycle of the event experience—owning event strategy, guest engagement, and execution across all private events at Aynho Park
  • Cultivate a strong pipeline of event clients through proactive outreach, partnership development, and community engagement
  • Lead site tours and client meetings, showcasing the history, architecture, and elevated offerings of Aynho Park as a one-of-a-kind event venue
  • Partner cross-functionally with Restaurant, Hospitality, and Gallery teams to ensure operational alignment and seamless delivery
  • Direct on-site setup and lead the run-of-show for all private events, ensuring exceptional execution and alignment with RH standards
  • Oversee event timelines, production schedules, and task coordination, ensuring every detail is planned with precision
  • Guide the booking process, including proposals, pricing discussions, food and beverage coordination, and internal communication
  • Negotiate vendor contracts and manage relationships to ensure elevated service, reliability, and brand alignment
  • Act as a brand ambassador for RH and Aynho Park, consistently delivering a guest experience that is thoughtful, refined, and unforgettable

OUR REQUIREMENTS
  • 5+ years of progressive experience in private event sales and execution, preferably in luxury hospitality or fine dining environments
  • Proven success in developing high-end events and nurturing long-term client relationships.
  • Strategic thinker with the ability to build partnerships, identify new opportunities, and elevate brand presence
  • Hands-on approach to event execution, with a deep commitment to guest satisfaction and service excellence
  • Knowledge of the local market landscape and competitive set
  • Experience with event management systems such as Tripleseat or similar platforms is preferred
  • Sophisticated communication skills and a polished, guest-facing presence
  • Proficiency in Microsoft, Adobe, and Google Suite applications


PHYSICAL REQUIREMENTS
  • Frequently moving and lifting items up to 25 kg while utilizing appropriate equipment and following safety guidelines
  • Frequent working on feet for extended periods during event setup and execution.
  • Flexibility to work evenings, weekends, and holidays based on event schedules.
  • Navigate indoor and outdoor event spaces, including staircases or uneven terrain, as required for venue preparation.

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